2 of 2 ITSM Jobs in Norfolk

strong teamwork. Perform other duties as assigned by the End-User Computing (EUC) Manager. KNOWLEDGE: Strong understanding of deskside support operations and key ITSM concepts such as incident management, service request management, categorization, and prioritization. Proficient in ServiceNow ticket workflows for both incidents (break & fix) and service requests (e.g., laptop ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...