2 ITSM Jobs in Hook

an inclusive culture where everyone can make a difference, encouraging ownership, growth and well-being. We are looking for a passionate IT Service Management (ITSM) Lead to drive and operate … service management across our organisation. As part of the TechOps Operations team, you will have the opportunity to work in various areas, including IT Service Management (such as Incident, Change, Knowledge, Problem and Asset Management), Continuous Improvement, ServiceNow, Virtual Agent/Chat, IT Service Desk, Managed Service Providers and Infrastructure … hour face to face interview with 2 different individuals and a chance to meet some of the team. Experiences Extensive experience in IT Service Management roles Extensive experience in the design and delivery of ITIL-based service management practices and processes Extensive experience delivering enterprise technology solutions Experience working in more »

ie. Access Roster Reviews, Periodic Reviews and other CAPA activities.) Represent the team in vendor governance meetings and ensure compliance with change management and ITSM processes. Minimum Qualification (education, experience and/or training, required certifications): Holds a Bachelor’s degree in a technical or operational discipline or equivalent work more »