2 of 2 ITSM Jobs in Knutsford

technologies for scalable and sustainable solution adoption. This role will be based in Knutsford. Purpose of the role To support major changes and improvements to the organization's IT service management practices by driving strategic initiatives to modernize, transform, and future-proof how the bank delivers and supports technology services. Accountabilities Establish and monitor KPIs to measure success and impact … of transformation programs, identifying improvement areas and mitigating issues within the IT service management framework. Analyze emerging IT service management tools and platforms to support the bank's transformation goals. Manage the selection and implementation of new tools, overseeing data migration from legacy systems to improve efficiency. Develop and communicate change management strategies through workshops and communication channels to highlight More ❯

AIOps. Proficiency in Python, and hands-on knowledge of Ansible Automation Platform. Other highly valued skills include: Knowledge of Observability Platforms: Prometheus, Grafana, ELK, Splunk. Experience with integration into ITSM platforms such as ServiceNow. Experience with Kafka. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business More ❯