5 of 5 ITSM Jobs in Cheshire

environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting Apple Mac OS and iOS devices. Mobile device setup and deployment experience. Knowledge and experience of ServiceNow ITSM platform. Working Style Comfortable working in a high-visibility, customer-facing role. Able to balance desk-based support with proactive floor walking to provide at-desk assistance. Focused on delivering More ❯

licence management. Eager to learn and passionate about IT Service Delivery with the desire to succeed in a rapidly changing environment. ITIL v4 Foundation certification preferred. Working knowledge of ITSM tools, asset databases and/or licence tracking systems. Experience managing vendor relationships and overseeing contract agreements. Excellent communication skills both written and verbal. Strong organisational and multitasking skills with More ❯

and IT systems e.g. FTTC, FTTP, MPF, VOIP Experience of working in a Telecoms Industry will be a strong advantage to the role A strong grasp of Microsoft Office, ITSM tools, and ITIL frameworks. Exceptional communication skillsclear, confident, and calm under pressure. Bonus if you have: Power BI skills, telecoms industry experience, and a results-driven mindset. More ❯

enhancements. Key Responsibilities: 1. Provide L1/L2/L3 production support, including incident management, root cause analysis, and problem resolution. 2. Manage incident and problem tickets using enterprise ITSM tools. 3. Perform capacity and performance management to ensure system stability. 4. Work closely with development teams for onboarding new applications and upgrades. 5. Support internal and external audits, ensuring More ❯

will oversee daily IT operations, manage help desk services, and supervise system and network administrators. The ideal candidate will be a strong leader with a solid foundation in IT service management, infrastructure technologies, and support delivery. Most importantly, the candidate must be passionate, energetic, and experienced. The position offers a competitive salary and an excellent benefits package. It requires you … or support, with 2+ years in a leadership or management role. Experience managing IT help desk and infrastructure teams (systems, networks, or both). Strong working knowledge of IT service management principles (ITIL) and best practices. Proficiency in Jira Service Management or other enterprise ticketing systems. Solid understanding of IT infrastructure, including networking, servers, Active Directory, and cloud services. Excellent More ❯