11 of 11 ITSM Jobs in Cheshire

Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITIL certification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and bonus opportunities Enhanced pension scheme Wellness programme and More ❯

Technical Support Engineer Warrington | 6-month FTC | Full-time | Driving licence required We're looking for a Technical Support Engineer to join a friendly, fast-paced IT team providing essential 1st and 2nd line support across multiple sites. This is More ❯

a productive hybrid and remote workforce. Collaborative Environment: Partner across HR and IT to improve employee lifecycle technology experiences. Skill Development: Enhance your skills in automation, identity management, and ITSM practices. Supportive Location: Join a vibrant and forward-thinking tech team based in Alderley Park. Key Role Responsibilities: Support and optimise end-user computing systems and collaboration tools. Configure and More ❯

in areas such as Microsoft 365, Outlook, user permissions, licensing, and drive mappings, multi factor authentication support for remote users Pro-actively pick up and progress tickets from the ITSM tool, or progress tickets assigned to you by the Service Manager. Ensure tickets are maintained with regular updates and detailed resolutions Technical knowledge: A good understanding of how computers and More ❯

attitude with a desire to understand, support and resolve customer issues. Ability to take ownership of tasks independently and collaboratively. Ability to multitask and prioritise effectively. Experience with IT Service Management Tools. What we offer you: We are a Living Wage employer with Investors in People Platinum status, and as such have a great range of benefits: A generous company More ❯

and implementing ServiceNow solutions across multiple data centres and public cloud platforms. Be a subject matter expert in multiple areas of the ServiceNow core platform modules or the IT Service Management modules. Significant demonstrable experience in in ServiceNow platform security. Significant experience in enterprise-wide SaaS, PaaS or IaaS application deployment. Extensive experience and proficient with integration frameworks, technologies and More ❯

platform services, including CI/CD pipelines. Proven leadership in IT service environments, with experience mentoring and managing teams. ON prem and cloud based infrastructure support experience Familiarity with ITSM tools - ITIL/ITSM certification preferred. Beneficial skills: Experience with Tableau or similar analytics platforms. Background in enterprise-scale digital transformation or platform modernisation. Whats On Offer: A collaborative, people More ❯

environment Managing CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with external More ❯

environment Managing CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with external More ❯

technologies for scalable and sustainable solution adoption. This role will be based in Knutsford. Purpose of the role To support major changes and improvements to the organization's IT service management practices by driving strategic initiatives to modernize, transform, and future-proof how the bank delivers and supports technology services. Accountabilities Establish and monitor KPIs to measure success and impact … of transformation programs, identifying improvement areas and mitigating issues within the IT service management framework. Analyze emerging IT service management tools and platforms to support the bank's transformation goals. Manage the selection and implementation of new tools, overseeing data migration from legacy systems to improve efficiency. Develop and communicate change management strategies through workshops and communication channels to highlight More ❯

AIOps. Proficiency in Python, and hands-on knowledge of Ansible Automation Platform. Other highly valued skills include: Knowledge of Observability Platforms: Prometheus, Grafana, ELK, Splunk. Experience with integration into ITSM platforms such as ServiceNow. Experience with Kafka. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business More ❯