4 of 4 ITSM Jobs in Leicestershire

change Strong analytical and troubleshooting skills Excellent communication skills with both technical and non-technical audiences Process mapping and documentation expertise Understanding of IT service management principles and ITIL practices Highly Desirable Experience with AMCS Fleet Planner Experience with Axian VAS Logistics, transport or supply chain systems experience Relevant software ...

recovery technologies such as Veeam, Backup Exec, Datto or similar solutions. Exposure to Google Workspace administration would be highly beneficial. Experience working with IT service management or ticketing systems. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work independently whilst contributing effectively ...

platforms. Familiarity with Datadog and/or Grafana. Ability to read and troubleshoot PHP, Python or Go applications. Experience with ServiceDesk Plus or similar ITSM platforms. Experience using Jira and working within Agile delivery environments. Experience with change and release governance. Experience working in regulated sectors such as insurance, banking ...

operational handover. Work with colleagues across the Support Team to improve processes, tools and service reliability. Develop an understanding of Enforcement solutions, IT service management and the full service lifecycle through on-the-job learning. Training Apprenticeship will be delivered virtually through online interactive sessions (normally two hours a week ...