Data Analyst
- Hiring Organisation
- IO Associates
- Location
- Macclesfield, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 50,000 - 60,000 Annual
role goes beyond reporting, using data to directly influence service delivery, system improvement and future-state design. You'll work with complex system and ITSM data, translating insights into clear, actionable outputs for a wide range of stakeholders. Key Responsibilities Own and deliver MI and core data analysis … Gather, analyse and present data to technical and non-technical stakeholders Analyse current system performance and support future improvements Extract and interpret data from ITSM tools (primarily ServiceNow ) Produce reporting and insights using Excel, PowerPoint and Power BI Support automation and reporting improvements Build and maintain AWS/Azure consumption ...