IT Service Desk Apprentice
- Hiring Organisation
- Brunel University
- Location
- Brunel University London, Uxbridge, Middlesex, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,000 a year
producing artifacts such as self-service guidance, knowledge articles and data-driven reporting. Accountabilities and responsibilities: Plan and manage own workload using the IT Service Management tool and guidance from peers/management, ensuring all reasonable efforts are made to work within agreed operational and service level agreements, escalating where ...