Senior Major Incident Manager
- Hiring Organisation
- Capita Shared Services Limited
- Location
- Newtownabbey, County Antrim, Northern Ireland, United Kingdom
- Employment Type
- Permanent
delivering executive summaries during P1 incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation ...