10 of 10 ITSM Jobs in Nottingham

work under pressureGood customer skillsWe would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL FrameworkAdditional informationCountry: UKLocation: NottinghamHours: 38hrs per week. Shift-based working between 7am to 7pm and 7pm to 7amRole Type: PermanentAbout usComputacenter ...

Entra ID/Azure AD - Intune and Autopilot - Windows endpoint management - Identity and Access Management - MFA and Conditional Access - Joiner, mover and leaver processes - ITSM and service delivery - MSP/outsourced technology provider management - Asset and SaaS management - Information security controls - ISO 27001 or similar security frameworks - Automation of IT ...

understood and completed to ensure estate is readyProduction and ownership of project/deployment planChanges - Plan, schedule, and initiate changes via BMC Remedy ITSM/Service NowManages the release process, deploying updates via Verdant1st point of escalationRecommends and manages updates and configurations to process and Verdant toolingUnderstands reporting data sourcesProactively ...

embed non-functional requirements and secure-by-design principles into delivery pipelines.Co-own cloud reliability roadmap with platform teams; standardize tooling for observability, ITSM, and incident communication.Ensure DR readiness, runbook quality, and resilience patterns are consistently applied across services.People LeadershipLead and mentor a team of SRE engineers, fostering a culture ...

embed non-functional requirements and secure-by-design principles into delivery pipelines. Co-own cloud reliability roadmap with platform teams; standardize tooling for observability, ITSM, and incident communication. Ensure DR readiness, runbook quality, and resilience patterns are consistently applied across services. People LeadershipLead and mentor a team of SRE engineers ...

Service Integration process (new business)The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and workload. Leverage your technical ...

discipline inside out and can confidently lead the function from day one. Experience working in a Service Desk, IT Support, Service Operations or IT Service Management environment. A strong understanding of Problem Management, Incident Management and Root Cause Analysis principles. Experience analysing incident trends, service performance data and operational reports. … competing priorities and remain resilient in a fast-paced operational environment. A customer-focused and outcome-driven mindset. Experience using ServiceNow or a similar ITSM tool. ITIL Foundation or equivalent service management experience would be desirable. Why Microlise? When your groceries arrive at your door or you sign for your ...

attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued ...

attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued ...

levels of service and support. Participate in the incident, service request, and knowledge management practices within the ICT Security function, learning and using appropriate ITSM tools. Escalate complex issues to the ICT Security Manager, relevant colleagues, and/or third and fourth line support where appropriate, while gaining experience … systems, and a strong desire to further knowledge and skills in this area. Some experience of providing ICT support and interest in learning an ITSM framework, such as ITIL. Some experience of fault finding and resolution for a varied range of hardware and software. Why Nottinghamshire Fire and Rescue Service ...