Head of Support Services
- Hiring Organisation
- Microlise
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £75,000
skills Highly data-driven, translating insight into action Experience with ServiceNow, Lean, and ITIL frameworks IT service desk leadership experience with broad technical understanding (ITSM, OS, networking) Strong knowledge of ITIL processes (incident, request, change) Demonstrated delivery of measurable outcomes in complex environments Strong critical thinking, judgement, and decision-making ...