Telephony Application Manager
- Hiring Organisation
- JLA Limited
- Location
- Sowerby Bridge, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
communication skills, able to translate technical issues into clear business updates Knowledge of contact centre platform integrations (e.g. CRM integrations). Knowledge of IT service management practices (incident, problem, change and release management Knowledge of contact centre workforce management, reporting tooling and outbound diallers Experience (what you have done) Experience ...