IT Support Technician Apprentice (L3) – SA Group – Trowbridge, BA14 0XB – £21,000p/a – 40 hrs/w
- Hiring Organisation
- S A GROUP LIMITED
- Location
- NEWBURY HOUSE, AINTREE AVENUE, WHITE HORSE BUSINESS PARK, TROWBRIDGE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,000 a year
multiple line-of-business applications Guide users through troubleshooting steps and document resolutions Log, categorize and prioritize incidents and service requests in the ITSM tool Escalate unresolved issues to the appropriate second- or third-line support teams Assist with the build, installation and configuration of desktops, laptops, printers and mobile ...