1 of 1 ITSM Jobs in Truro

technical input - Able to interpret and understand safety rules, operating and maintenance instructions and procedural manuals - Clearly document issues, requests, and solutions within the ITSM system - Contribute to and maintain the internal knowledge base - Act as a mentor to develop the knowledge and experience of other technical colleagues - Identify process … configuration of network devices (switches, routers, firewalls) - Experience in working with on-premise, cloud and hybrid infrastructure environments - Experience in working with CRM or ITSM tools such as Zendesk or ServiceNow - Excellent command of the English language both written and spoken - Familiarity with DevOps and Agile methodologies - Familiarity with ...