2 of 2 IVR Jobs in Birmingham

environment. Key Responsibilities: * Design and deliver end-to-end solutions using Dynamics 365 CE, Power Platform, and Azure * Configure and optimise Omnichannel and CoPilot Studio (live chat, voice, messaging, IVR) * Develop custom business logic and workflows using C#, JavaScript, Power Automate, and Dataverse * Build and manage Power Apps (Canvas & Model-Driven), Power Pages, and Power BI dashboards * Integrate D365 with More ❯

this role you must have - Good experience of Amazon Connect (my client have just launched this) And ideally you will have ADO Pipeline Development, web chat, call monitoring and IVR payment solutions. Well respected financial service client are looking for a Senior Contact Centre Engineer with good knowledge of Amazon Connect. In this key role you will be responsible for More ❯