you will be doing Delivering leading solutions from vendors such as Mitel and Microsoft, you will be involved in the installation of telephone systems, IVR, Omni-Channel Contact Centres (Voice/Chat/Email), Softphone & Collaboration Tools, AI CX tools (voice/chatbots), and integrations with 3rd party applications. As More ❯
with strong problem-solving and debugging skills. Desirable: Experience within customer or call centre industry is highly advantageous. Experience with tech such as interactivevoiceresponse systems, customer service simulations. Experienced Agile development methodologies such as Scrum or Kanban. Experience working with version control systems (e.g. Git) Experience or certifications … with cloud hosting platforms such as AWS, Azure or GCP. In-depth knowledge or an understanding of contact centre technologies (e.g., ACD, IVR, CTI) and telecommunications protocols (e.g., VoIP, SIP, PSTN). What can you expect? Salary: £65,000 per annum (reflective of experience) Location: Salford, Greater Manchester Working Model More ❯
with strong problem-solving and debugging skills. Desirable: Experience within customer or call centre industry is highly advantageous. Experience with tech such as interactivevoiceresponse systems, customer service simulations. Experienced Agile development methodologies such as Scrum or Kanban. Experience working with version control systems (e.g. Git) Experience or certifications … with cloud hosting platforms such as AWS, Azure or GCP. In-depth knowledge or an understanding of contact centre technologies (e.g., ACD, IVR, CTI) and telecommunications protocols (e.g., VoIP, SIP, PSTN). What can you expect? Salary: £65,000 per annum (reflective of experience) Location: Salford, Greater Manchester Working Model More ❯
with strong problem-solving and debugging skills. Desirable: Experience within customer or call centre industry is highly advantageous. Experience with tech such as interactivevoiceresponse systems, customer service simulations. Experienced Agile development methodologies such as Scrum or Kanban. Experience working with version control systems (e.g. Git) Experience or certifications … with cloud hosting platforms such as AWS, Azure or GCP. In-depth knowledge or an understanding of contact centre technologies (e.g., ACD, IVR, CTI) and telecommunications protocols (e.g., VoIP, SIP, PSTN). DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and More ❯
