Platforms & Systems Analyst
Southampton, Hampshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Carnival Corporation & plc
including Digital and Technology strategies related to guest contact. Managing platform administration tasks such as user management, ACD skill and campaign configuration, contact routing, IVR scripting, automation, privacy/security, and recording policies, along with ongoing system optimization across various contact channels. Implementing conversational AI solutions including voice and chat More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: