1 of 1 IVR Jobs in the North of England

VodafoneThree - Snr Reporting Specialist

Hiring Organisation
VodafoneThree
Location
Cheshire West and Chester, United Kingdom
Employment Type
Full Time
ongoing maintenance of workflow and operational data solutions, making sure they align with wider data infrastructure and operational processes. Produce digital performance insight across IVR, chatbot and online journeys, spotting opportunities to improve customer experience and self serve effectiveness. Deliver accurate, compliant complaints and regulatory reporting, ensuring outputs are auditable ...