3 of 3 Incident Management Jobs in Avon

of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role We are looking for an Incident Analyst on a 12 Month Fixed Term Contract. The Incident Analyst will the perform daily management of the incident backlog through the effective collaboration with the … resolver teams. The role will help develop a centralised information repository to enable the efficient identification and resolution of incidents across all priorities when they occur. Reporting to the Incident Manager you will aid with the adoption and continual improvement of the Incident Management process and all associated procedures. As an Incident Analyst in HL you … will have the opportunity develop your technical and non-technical skills, with the prospect to further your career in IT Service Management to become a Service Delivery Manager, Relationship Manager, Service Level Manager or Process Owner for any other ITIL processes. What you'll be doing Management of the incident backlog, ensuring incidents are resolved within agreed More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You'll play a key role in a fast-paced, tech-led company that delivers real-time data … customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and … Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You'll More ❯

ISO/IEC 27001 , ISO/IEC 42001 and Cyber Essentials PLUS standards. In this role you will be responsible for maintaining, auditing, and continuously improving their Information Security Management System (ISMS), overseeing compliance initiatives, coordinating with internal teams, and ensuring the organization remains audit-ready. Additionally you will be implementing (alongside the technical and sales team) a Compliance … helping customer maintain their ISO Certifications. Key Responsibilities: Instrumental in the building of a new Team to deliver CaaS and supporting services. Develop, implement, and maintain the Information Security Management System (ISMS) aligned with ISO/IEC 27001 and Cyber Essentials PLUS standards. Lead internal audits, gap assessments, and risk assessments for ISO 27001 and Cyber Essentials PLUS. Coordinate … audits and certifications, including liaison with third-party auditors. Maintain the Statement of Applicability (SoA) , Risk Treatment Plans , and supporting documentation. Identify compliance gaps and lead remediation activities. Oversee incident management, business continuity, and data protection processes as part of ISMS requirements. Stay current on changes to ISO 27001 and Cyber Essentials PLUS frameworks, regulatory expectations, and cybersecurity More ❯