25 of 25 Incident Management Jobs in the South West

Scopely is looking for a Director of Release Management to join our Monopoly GO game!. This can be an hybrid role based in Barcelona or Seville (Spain) or remote from US, Canada, UK, Portugal or Ireland. This leader will guide the evolution of an already strong Release Management organization, partnering closely with QA, Engineering, Production, and Incident Management to ensure that every release — client, server, data, and live operations — is predictable, stable, and delivered with excellence. This is not a greenfield function. You will inherit an experienced and capable team, learn how our systems work ...

Scopely is looking for a Director of Release Management to join our Monopoly GO game!. This can be an hybrid role based in Barcelona or Seville (Spain) or remote from US, Canada, UK, Portugal or Ireland. This leader will guide the evolution of an already strong Release Management organization, partnering closely with QA, Engineering, Production, and Incident Management to ensure that every release — client, server, data, and live operations — is predictable, stable, and delivered with excellence. This is not a greenfield function. You will inherit an experienced and capable team, learn how our systems work ...

Scopely is looking for a Director of Release Management to join our Monopoly GO game!. This can be an hybrid role based in Barcelona or Seville (Spain) or remote from US, Canada, UK, Portugal or Ireland. This leader will guide the evolution of an already strong Release Management organization, partnering closely with QA, Engineering, Production, and Incident Management to ensure that every release — client, server, data, and live operations — is predictable, stable, and delivered with excellence. This is not a greenfield function. You will inherit an experienced and capable team, learn how our systems work ...

Scopely is looking for a Director of Release Management to join our Monopoly GO game!. This can be an hybrid role based in Barcelona or Seville (Spain) or remote from US, Canada, UK, Portugal or Ireland. This leader will guide the evolution of an already strong Release Management organization, partnering closely with QA, Engineering, Production, and Incident Management to ensure that every release — client, server, data, and live operations — is predictable, stable, and delivered with excellence. This is not a greenfield function. You will inherit an experienced and capable team, learn how our systems work ...

Scopely is looking for a Director of Release Management to join our Monopoly GO game!. This can be an hybrid role based in Barcelona or Seville (Spain) or remote from US, Canada, UK, Portugal or Ireland. This leader will guide the evolution of an already strong Release Management organization, partnering closely with QA, Engineering, Production, and Incident Management to ensure that every release — client, server, data, and live operations — is predictable, stable, and delivered with excellence. This is not a greenfield function. You will inherit an experienced and capable team, learn how our systems work ...

Scopely is looking for a Director of Release Management to join our Monopoly GO game!. This can be an hybrid role based in Barcelona or Seville (Spain) or remote from US, Canada, UK, Portugal or Ireland. This leader will guide the evolution of an already strong Release Management organization, partnering closely with QA, Engineering, Production, and Incident Management to ensure that every release — client, server, data, and live operations — is predictable, stable, and delivered with excellence. This is not a greenfield function. You will inherit an experienced and capable team, learn how our systems work ...

Scopely is looking for a Director of Release Management to join our Monopoly GO game!. This can be an hybrid role based in Barcelona or Seville (Spain) or remote from US, Canada, UK, Portugal or Ireland. This leader will guide the evolution of an already strong Release Management organization, partnering closely with QA, Engineering, Production, and Incident Management to ensure that every release — client, server, data, and live operations — is predictable, stable, and delivered with excellence. This is not a greenfield function. You will inherit an experienced and capable team, learn how our systems work ...

Scopely is looking for a Director of Release Management to join our Monopoly GO game!. This can be an hybrid role based in Barcelona or Seville (Spain) or remote from US, Canada, UK, Portugal or Ireland. This leader will guide the evolution of an already strong Release Management organization, partnering closely with QA, Engineering, Production, and Incident Management to ensure that every release — client, server, data, and live operations — is predictable, stable, and delivered with excellence. This is not a greenfield function. You will inherit an experienced and capable team, learn how our systems work ...

summary The Digital Operations and Service Management team is responsible for ensuring the high availability and responsiveness of National IT services. The purpose of Digital Operations and Service Management is to prevent system disruption, but if and when it does - the intent is to restore services with minimal … purpose is achieved through a combination of proactive and reactive measures. The teams are divided into six core areas providing technical and service management expertise. 24/7 operations centre/service bridge National IT service desks Service management and operations Service now delivery and innovation Specialist technical ...

Item (CI) or IT asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines. Managing the Configuration Management System (CMS) and CMDB: Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This … verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes: Collaborating closely with other ITIL process managers, especially Change Management, Incident Management, and Problem Management. They provide the necessary configuration data for impact assessments, faster problem resolution, and controlled changes. Resource ...

Item (CI) or IT asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines. Managing the Configuration Management System (CMS) and CMDB:?Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This … verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes:?Collaborating closely with other ITIL process managers, especially Change Management, Incident Management, and Problem Management. They provide the necessary configuration data for impact assessments, faster problem resolution, and controlled changes. Resource ...

Item (CI) or IT asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines. Managing the Configuration Management System (CMS) and CMDB: Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This … verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes: Collaborating closely with other ITIL process managers, especially Change Management, Incident Management, and Problem Management. They provide the necessary configuration data for impact assessments, faster problem resolution, and controlled changes. Resource ...

adjustments, communicating clearly with internal teams to ensure smooth delivery. Monitor supplier performance, identify risks, and proactively resolve issues to maintain service excellence. Support incident management and supplier-related projects, contributing insights to drive efficiency and innovation. Manage compliance and audit activities, ensuring the business meets voluntary codes … with the ability to turn insights into action. Collaborative team player who thrives working across departments and functions. Familiarity with compliance frameworks, audits, or incident management is a plus. What we offer Competitive salary and comprehensive benefits package. 25 days holiday (increasing with service), private health (after qualifying ...

security tools and platforms (e.g. SIEM/XDR, endpoint protection, gateways), ensuring optimal utilisation and effectiveness. Drive the development of threat hunting and vulnerability management practices, ensuring proactive identification and mitigation of risks across systems and infrastructure. Track emerging threats and recommend updates to policies, standards, and procedures. Oversee … daily security operations, including monitoring, vulnerability management, and incident response. Lead and mature the regional incident response function, coordinating with global teams on high-severity events and driving continuous improvement. Manage regional security governance, including policy reviews, ITSM processes, KPIs, and reporting. Act as the primary contact ...

solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help … with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways ...

solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help … with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways ...

modules. You will work closely with both the UK SAP team and the broader Group SAP team, collaborating with business stakeholders to oversee incident management, change management, and the development of functional specifications to support our production facilities. Responsibilities: Serve as the SME for SAP PP & MM. ...

modules. You will work closely with both the UK SAP team and the broader Group SAP team, collaborating with business stakeholders to oversee incident management, change management, and the development of functional specifications to support our production facilities. Responsibilities: Serve as the SME for SAP PP & MM. ...

modules. You will work closely with both the UK SAP team and the broader Group SAP team, collaborating with business stakeholders to oversee incident management, change management, and the development of functional specifications to support our production facilities. Responsibilities: Serve as the SME for SAP PP & MM. ...

Clearance - Gloucestershire Based or ability to travel to Gloucestershire.- Experience as in a Site Reliability Engineering role SITE RELIABILITY ENGINEER ESSENTIAL SKILLS- Reliability, incident response/incident management experience - Experience with Monitoring and Observability tools such as Prometheus, Grafana and OpenSearch- Automation tools (Go, Bash)- Experience with ...

excellent support and meet service targets. You'll also help your team grow through coaching, reviews, and development plans, while ensuring daily operations and incident management run efficiently. You'll need to be eligible for SC Clearance to be considered for this role Skills and experience required: Proven … across the team. Build positive relationships with clients and other departments. Report on service performance and progress. Bonus skills: Experience with MSPs, ServiceNow, project management, or cybersecurity knowledge. If you feel you have the skills and experience required for this opportunity, please contact (url removed) Spectrum IT Recruitment (South ...

testing, and tuning of IT systems appropriate to the role, supporting the deployment of patches and upgrades, and managing individual tasks through the change management process. Liaise with stakeholders to promote understanding of Trust systems, providing support and training as necessary. Articulate and collate their requirements. Identify IT system … individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times Experience Essential Good understanding of incident management within Call Centre/IT Service Desk environment Good understanding of logging calls and incidents with 3rd Party Suppliers and their processes ...

Ability to manage multiple priorities in a fast-paced environment. Proficient in SQL and experienced with integrated business systems. Skilled in using ticketing/incident management tools (SysAid, ServiceNow, etc.). Excellent communication and stakeholder collaboration skills. Self-motivated, proactive, and able to work independently. Strong documentation skills ...

project work and tracking tasks in Jira Troubleshooting technical failures and responding to security incidents Providing occasional out-of-hours support for updates and incident management Monitor and manage ServiceNow queues About You Proven experience with Microsoft Entra ID and Microsoft Purview (especially DLP) Strong communication skills with ...

problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital … that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...