5 of 5 Incident Management Jobs in Bristol

You will be responsible for the development, implementation, and continuous improvement of diagnostic workflows, ensuring compliance with national standards and contributing to the advancement of genomic medicine. Leadership and Management Lead a defined section or function within the SWGLH Bioinformatics service. Oversee service delivery, ensuring accuracy, timeliness, and adherence to quality standards. Manage staff performance, training, and development, including … pipelines and tools for NGS and other technologies. Collaborate with IT teams to ensure robust infrastructure and software support. Lead on the integration of bioinformatics systems with Laboratory Information Management Systems (LIMS). Ensure compliance with ISO15189:2022 standards and support UKAS accreditation processes. Quality and Governance Write and maintain Standard Operating Procedures (SOPs) for bioinformatics processes. Lead internal … and external quality assurance activities. Maintain rigorous documentation and audit trails for all bioinformatics workflows. Support incident management, root cause analysis, and continuous quality improvement. Education and Training Deliver training and mentorship to staff and students in bioinformatics. Assess and support STP trainees through formal evaluations and feedback. Maintain HCPC registration and a portfolio of Continuing Professional Development More ❯

retrospectives and lessons learned (depending on nature of testing) Input relevant testing outcomes and information into Operational Resilience annual self-assessment and governance fora, as required Support Crisis and Incident Management activities, as required, including participating in on-call rotation What will make you stand out? Significant relevant experience in specialist role Demonstrable knowledge and experience in operational … resilience and testing. Familiarity with crisis and incident management. Ability to run projects, and lead in a cross-functional environment. Strong communication skills. Proactive, innovative, and adaptive mindset. Strong analytical and planning skills. Experience with UK regulatory frameworks and other relevant jurisdictional frameworks such as DORA. Essential Qualifications: There are no minimum educational requirements for this role. More about … new BOI UK operating model builds on our niche strengths, reduces silos, and supports UK strategy delivery. UK Operations enables this strategy through personal and business customer servicing, debt management, customer relations, operational resilience, IT, and supplier governance, ensuring standardisation, quality, and best practices. Operational Resilience is a critical team managing risks to delivery stability, ensuring rapid recovery from More ❯

team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software application issues and supporting the engineering and product teams with technical tasks, including verification of data generated by machine-learning processes, using a variety of communication … Learn our application and service to provide technical support. ● Carrying out technical troubleshooting of in-service devices via VPN using command line and GUI. ● Operate our ticketing system for incident management, request fulfillment, and customer communications including phone enquiries. ● Work to predefined procedures and respond to customers in line with company policy. ● Carry out proactive tasks to assist … team in maintaining a knowledge base detailing resolutions for common issues and requests. ● Verification of acquired and generated data. ● Perform data quality processes as required. ● Interact with effective asset management processes. Personal Qualities and Experience Essential: A collaborative approach to working. Strong communication skills - written, on the phone and in person. Experiencing accessing and configuring devices remotely. Confident user More ❯

the delivery of security compliance assurance to frameworks such as PCI-DSS and NIST Cyber Security Framework. You will be managing security governance processes including Third Party Security Risk Management, and delivering controls assurance. What you'll be doing Assisting in meeting compliance requirements within HL, such as PCI-DSS and in line with frameworks such as SWIFT CSCF … third-party security risk by conducting security due diligence and risk assessments for vendors, suppliers, partners, and contractors. Develop and mature processes and procedures for third party security risk management, including due diligence and third-party incident management. Work closely with stakeholders to provide advice in relation to third party information security risks, recommending risk mitigation strategies and … Must be experienced in liaising with stakeholders at all levels and be confident in influencing business areas to meet compliance requirements. Demonstrable experience of working with compliance and risk management in a NIST CSF (Preferable) or ISO27001 aligned environment, along with an understanding of PCI-DSS. Experience in managing supply chain risk, including due diligence, risk escalation and treatment. More ❯

the delivery of security compliance assurance to frameworks such as PCI-DSS and NIST Cyber Security Framework. You will be managing security governance processes including Third Party Security Risk Management, and delivering controls assurance. What you'll be doing Assisting in meeting compliance requirements within HL, such as PCI-DSS and in line with frameworks such as SWIFT CSCF … third-party security risk by conducting security due diligence and risk assessments for vendors, suppliers, partners, and contractors. Develop and mature processes and procedures for third party security risk management, including due diligence and third-party incident management. Work closely with stakeholders to provide advice in relation to third party information security risks, recommending risk mitigation strategies and … Must be experienced in liaising with stakeholders at all levels and be confident in influencing business areas to meet compliance requirements. Demonstrable experience of working with compliance and risk management in a NIST CSF (Preferable) or ISO27001 aligned environment, along with an understanding of PCI-DSS. Experience in managing supply chain risk, including due diligence, risk escalation and treatment. More ❯