4 of 4 Incident Management Jobs in Cheltenham

within Agile teams, supporting delivery, troubleshooting and continuous improvement Provide technical guidance on platform engineering, cloud and deployment best practices Support production environments, including incident resolution, environment management and release readiness Skills Required Experience working within the UK Security & Intelligence, defence or other secure government environments Strong knowledge … compliance controls within delivery pipelines Experience implementing observability practices, including monitoring, logging, alerting and service metrics Understanding of SRE principles, including reliability engineering, incident management and continuous improvement Awareness of secure deployment, compliance requirements and operational security best practices SecurityClearanceRequirements The successful candidate must hold a current high ...

application lifecycle, including selection, implementation, upgrades, optimisation, and retirement Ensure reliability, availability, and performance of critical systems, driving best‐practice support and incident management Build, lead and develop a high‐performing team of application specialists, fostering innovation and collaboration Partner with business units, IT service lines and external … deliver effective, value‐driven solutions Embed governance, security, and compliance standards across all enterprise applications What you’ll bring Proven experience in senior applications management or IT leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint ...

looking for a DV cleared Microsoft Support Engineer to provide day-to-day support and operational management of Microsoft server, identity,and application services within a managed service environment. You will be responsible for incident resolution, monitoring, maintenance, patching, service requests, and operational changes across a range … Responsibilities Service Operations Investigate, diagnose andresolve incidents affecting authentication, federation and device registrationservices. Support service requests, MACDsand operational change activities. Participate in major incidentmanagement and technical escalation activities. Maintain operationaldocumentation, support procedures and knowledge articles. Ensure adherence to agreedservice levels and operational processes. Monitoring & Platform Health Monitor service availability,health ...

. You will implement standards, policies and process improvements while delivering day-to-day system support across Linux environments. The role requires ITIL-aligned incident management, documentation, and a proactive approach to risk and problem management. UK residency and security eligibility are essential for this client-facing position. ...