Derby, Derbyshire, Branston, United Kingdom Hybrid / WFH Options
Harvey Nash
support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, IncidentManagement, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a … the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incidentmanagement, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incidentmanagement framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through more »
both their main office location and other remote sites in your region. IT Equipment Setup & Handover to Users within the Business IT Equipment Asset Management/Stock Control IncidentManagement – Resolving all IT Incidents/Service Requests which are under your remit. Basic Network Connectivity Demands Basic … Network IncidentManagement Troubleshooting Supervise 3rd Party Engineers undertaking installation, configuration, repair and decommission of depot IT. Windows Active Directory - Domain Account & Access Rights Management New Site Setups & Decommissions Network Connectivity – LAN & WAN IT Desktop Connectivity – Monitor, Docking Station, Keyboard & Mouse setup. Printer Connectivity Demands – Connecting users more »
Helpdesk Support Location: Derby Duration: 5 month Rate: £120 per day Duties: IT Equipment Setup & Handover to Users within the Business IT Equipment Asset Management/Stock Control IncidentManagement - Resolving all IT Incidents/Service Requests which are under your remit. Basic Network Connectivity Demands Basic … Network IncidentManagement Troubleshooting Supervise 3rd Party Engineers undertaking installation, configuration, repair and decommission of depot IT. Windows Active Directory - Domain Account & Access Rights Management New Site Setups & Decommissions Network Connectivity - LAN & WAN IT Desktop Connectivity - Monitor, Docking Station, Keyboard & Mouse setup. Printer Connectivity Demands - Connecting users more »
with full benefits package. Shift based (panama shift) days and nights. Responsibilities; Identify operational issues Continuously analysing and improving the process Troubleshooting/Maintenance IncidentManagement Problem Management Change Management Identify priorities by assessing objectives Investigating complaints and suggestions Increase efficiency Develops operational solutions by defining … studying, estimating, and screening alternative solutions Continuous Improvement Process Monitoring technical availability Improving operational quality results Supervision of implementing changes Change Management Contributing information and opinion to unit design and modification teams Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends … and developments Qualifications/Experience; IT based qualification and 3-5 years experience in IT An understanding of warehouse operations and supply chain management Technical knowledge of Linux and Windows operating systems SQL Database knowledge Desirable; 1+ years experience in software application support and incident investigation more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
in the provision of innovative and bespoke integrated systems to the transportation infrastructure industry. Offering a range of highest quality services that encompass Project Management and Implementation, Consultancy and Software Development to blue chip clients worldwide, as a result of continued success and an ongoing planned programme of strategic … Engineer you will: Have technical responsibility for projects including design, development and test of control/integrated systems digital systems including traffic detection and management, ventilation and pump control, life safety and incidentmanagement systems. Be responsible for the day-to-day co-ordination and technical managementmore »