6 of 6 Incident Management Jobs in East London

configured, resilient, secure, and performant. Beyond day-to-day operational responsibilities, the role carries explicit accountability for network architecture, strategic design, and cross-functional incident response. This role also attracts a market pay supplement of £6650 per annum (to be reviewed in February 2027). Main duties … required. Act as a primary network technical authority during major incidents, coordinating resolution activity across multi-disciplinary teams including infrastructure, security, application, and service management functions. Act as a technical point of expertise, providing advice, guidance, and training to improve and enhance services for end users. Support the Network ...

summary We are currently seeking an IT Service Asset & Configuration Lead to join the Tech IT Service Management team. The IT Service Asset & Configuration Lead ensures that accurate configuration data is available to support key IT Service Management (ITSM) processes including Change, Incident, Problem and Release Management. … Acting as the organisational subject matter expert, they will drive adoption of Service Asset & Configuration Management (SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability. Main duties of the job Design, implement and manage the ServiceNow Configuration Management Database (CMDB ...

other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office technology. Key Responsibilities Lead the end-to-end support and operation of front office systems … major incidents affecting ticketing systems, gates, validators, kiosks, and associated platforms , coordinating rapid resolution with engineering and field teams. Drive operational excellence across: Incident management Ticket prioritisation and queue management Root cause analysis (RCA) Service performance and uptime Work closely with field engineers, maintenance teams, and operational ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness Key Responsibilities Payment Platform Ownership * Own the end-to-end payment … Maintain operational procedures, technical documentation, and support models. * Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team Leadership Project and Change Management * Lead the delivery of payment-related projects and strategic initiatives. * Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. * Manage project plans ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness Key Responsibilities Payment Platform Ownership * Own the end-to-end payment … Maintain operational procedures, technical documentation, and support models. * Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team Leadership Project and Change Management * Lead the delivery of payment-related projects and strategic initiatives. * Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. * Manage project plans ...

Expected) The Opportunity We're supporting a major enterprise technology programme seeking an experienced Azure DevSecOps Engineer to take ownership of cloud platform, release management and deployment activities. This is a hands-on contract opportunity where you'll act as the technical lead for Azure DevOps and platform operations … primary SME for platform-related activities Leading troubleshooting, root cause analysis and platform optimisation initiatives Implementing monitoring, logging, alerting and observability solutions Supporting incident management and disaster recovery activities Driving continuous improvement across the DevOps ecosystem About You You'll be a highly capable DevOps or Platform Engineer ...