1 to 25 of 85 Incident Management Jobs in London

Cyber Security Consultant (Cyber Incident Response Manager) - Inside IR35 - Remote with occasional travel to London or Gloucester - 3 Months initial contract with potential to extend. We're supporting a major, ZERO CARBON energy organisation at the forefront of building a secure and resilient energy future in the appointment … Cyber Incident Response Manager. This is a high-impact role focused on evolving and optimising an already established cyber incident management capability. You'll take ownership of the strategy, maturity, and continuous improvement of the organisation's incident response and crisis management function-ensuring ...

through platforms such as Microsoft Azure & Microsoft 365. The Team The Director of Infrastructure and Cyber Security is a global role managing the delivery, management and update of Infrastructure and Cyber Security at the Foundation's 6 offices (Beijing, Frankfurt, London, Montreal, San Francisco, and Tokyo). The role … relationships, and works with business leaders and the CTO to shape the organisation’s infrastructure and security roadmap. The Director ensures innovation, resilience, risk management, and service continuity in a distributed environment. IFRS prioritises cloud‐based technology platforms. Drive standardisation across multiple offices while accommodating regional requirements. Develop strategies ...

Youll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive effective incident management processes to ensure critical services remain reliable and issues are resolved quickly. As IT Service Manager, you will act as the primary … managing service transition activities for new or updated services Managing third-party vendors and suppliers to ensure service quality and value for money Supporting incident management processes and driving timely resolution of service disruptions Identifying root causes of recurring issues and implementing improvements to prevent future incidents Driving ...

challenge? Do you have a strong background in Splunk, IAM and SOAR with a high-level understanding of wider Splunk ecosystem, along with Incident Management, Python and Powershell skills? Here at ARM, we are recruiting for a full time permanent Splunk SME for a global IT services … clients across the UK and beyond. Within their Security Practice, they provide a range of services including Managed Detection and Response (MDR), Vulnerability Management, Penetration Testing, Incident Response, and consultancy led Security Advisory services. You'll be joining a team that values learning, celebrates innovation, and supports your ...

Cyber Incident Response Analyst London - Onsite 2/3 days a week ASAP Start - November 26 £300 per day - Inside of IR35 We are looking for a Cyber Incident Response Analyst to join a small, highly visible cyber security team and step in for an existing team member … another project for the next 6-9 months. This role sits on the "Respond" side of Cyber Security, focusing on end-to-end cyber incident management, stakeholder communications, and clear reporting. With increased workload driven by the client merger, this is a key role supporting the organisation ...

effective leadership, interpersonal and communication skills. Within Data and Surveillance Services, this role may have a particular focus on one of three areas: service management, data quality or incident management. Service management includes leading a directorate-wide demand management process and working with other internal … improve it in line with best practice, and improving the knowledge of our data's quality amongst its users for analytical and clinical purposes. Incident management involves establishing processes across all of Digital and Data systems, delivering high quality communications and supporting system owners to resolve problems quickly ...

diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management Act as the primary owner of incidents and service requests from initiation to resolution. Diagnose and resolve complex technical issues across … applications, systems, and infrastructure. Perform root cause analysis for recurring incidents and contribute to problem management processes. Ensure incidents are managed in accordance with best practices and defined service levels. Service Assurance & Monitoring Monitor the health and availability of critical systems and services. Investigate service alerts and proactively resolve ...

Senior Incident Manager - DV Cleared London or Milton Keynes (3 days per week onsite) 6-Month Contract £550 per day + Shift Allowance We are seeking an experienced Senior Incident Manager to join a high-profile government and defence programme, delivered through Sanderson Government & Defence. This … critical role supporting complex, high-security environments where resilience and rapid response are essential. Key Responsibilities: Lead the management of major incidents, ensuring swift resolution and minimal business impact Coordinate cross-functional technical teams during high-pressure situations Act as the primary escalation point for critical service disruptions Drive ...

production evolution toward a hybrid model of fibre, satellite, cloud and IP. IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases … needed. Proactively identify and address potential issues before they impact service delivery. Completing service bookings, including provisioning of occasional use services. Technical Execution & Incident Management: Resolve network and service issues, working from initial investigation to final resolution, isolating the cause, and minimising impact. Log, analyse, and act upon ...

lead and develop a security operations capability within a fast-paced environment. This role is key to maintaining strong cyber resilience through effective incident response, threat detection, and continuous service improvement. Key Responsibilities Team Leadership: Lead and manage a cyber security operations team, ensuring strong communication, decision-making … service delivery. Incident Management: Oversee end-to-end incident response, ensuring processes are maintained and critical incidents are effectively managed. Security Monitoring: Deliver and improve security monitoring, including SIEM management, threat hunting, and intrusion detection. Threat Intelligence: Collect and analyse OSINT and commercial threat intelligence, providing ...

strategy with PETO leadership, redesigning ITIL processes, ticket flows and the operating model to build a best‐in‐class function. Re‐engineer Jira Service Management workflows, queues, automations, and implement a unified Service Catalogue mapping services to owners, SLAs/SLOs, request types, runbooks and escalation paths. Establish strong … clear priority/severity definitions, escalation criteria and evidence standards to increase L2 first‐time resolution and protect L3 capacity. Own end‐to‐end incident management, embedding industry‐standard major incident practices, command roles, stakeholder communications, status pages and high‐quality post‐incident reviews. Build ...

ensure operational teams can confidently support the live Finance platform. Contribute to hyper-care and early life support activities post-go-live. Monitoring, Incident Management & Continuous Improvement: Implement and maintain monitoring solutions to ensure system availability and performance. Manage incident triage, root cause analysis, and problem resolution … operational efficiency of the platform. Job Requirements: Essential: Experience in application support, ideally with finance platforms, OneStream in particular. Strong understanding of Service Management frameworks such as ITIL. Solid background in: Operating system management (Windows/Linux) Application troubleshooting and performance optimisation Log analysis, system monitoring, and incident ...

smooth and effective migration. The ideal candidate will have previous experience with a similar migration as well as hands on background within Service Desk, Incident and Change Management. Key responsibilities of the Service Delivery Manager: Take ownership of service delivery throughout the ITSM migration lifecycle. Lead the transition from … Delivery Manager migrating ITSM tools. Hands on knowledge of ServiceNow or FreshService. Strong working knowledge of ITIL frameworks and best practices. Strong experience with Incident management, Change management, Knowledge management or Asset Management (CMDB) is desirable. The Successful Service Delivery Manager will be required ...

Catalogues, High-Level and Detailed Solution Designs, Data Flow Diagrams, and evidence of GDS alignment Ensure integration solutions support real-time monitoring, alerting, and incident management (e.g., via ServiceNow and Power BI dashboards), in line with GDS requirements for operational monitoring and incident response Work with security … teams to ensure all integrations meet protective monitoring and incident notification requirements, following GDS security and privacy standards Support test assurance activities, including integration testing, defect triage, and resolution, ensuring quality is built in from the discovery phase as per GDS guidance Provide technical leadership and guidance to project ...

delivered through clearly defined services aligned to an agreed service catalogue. You will integrate Threat Intelligence into core cyber security functions, including threat management, threat modelling, vulnerability management, and cyber incident response, supporting rapid response to emerging and zero-day threats. The role will also contribute … provided. Essential Experience: Proven experience delivering a Threat Intelligence function and working closely with Information Security teams, including SOC, CIRT/CERT/CSIRC, incident response, and cyber defence operations. Demonstrable experience supporting the development and delivery of cyber defence strategies, including threat management, metrics, reporting, and intelligence ...

West London with a hybrid model of 2 days a week onsite (non-negotiable). Essentials Operational resilience experience, including BIA, critical process mapping, incident management, and third-party risk, with a solid understanding of core resilience principles, recovery planning, and service continuity. Crisis & incident management … keeps momentum during critical situations Excellent writing skills, with the ability to communicate clearly across different levels of the organisation Nice to have Client management experience Cloud environments (AWS) Knowledge Hands-on experience with ISO 27001 and SOC 2 Team management experience as there are 2 direct reports ...

view on how to keep the production environment both highly and stable and available for daily trading activity. Primary responsibilities will be split across incident management & root cause analysis, working with development teams to resolve issues, whilst facing off to Front Office users to handle queries, provide progress … Monitoring and Observability tooling Python and Shell Scripting skills for automation purposes Capability to work across end-to-end Production Support covering initial incident response, root cause, gap analysis, bug fixing through to full recovery and resolution Understanding of the trade life cycle from pre-to-post trade ...

Unit 42 you will have the opportunity to work across a number of proactive cyber security domains including Cloud Security, Security Operations, Cyber Risk Management and Artificial Intelligence in cyber security. We are seeking an individual who is passionate about cyber security, curious with a demonstrated track record … challenges associated with today’s cyber threat landscape. Your Impact SOC Advisory: 4+ years of consulting experience in SOC, security engineering, SIEM administration, and incident management and demonstrated success with serving large, multinational organisations in designing and implementing an organisation’s security operations program, organisational structures, and capabilities ...

Engineer (DSS) . Required Technical Skill Set : Install, Configure, Maintain and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. Your responsibilities: Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner … etc. Incident handling: including troubleshooting, break fix; follows incident management process. Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component. Software application support for applications both commercial off the shelf and customer developed. Perform ICMS ...

practices. Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity. Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls. Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance. … requirements. Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management. Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required. Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision‐making and operational oversight. ...

practices. Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity. Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls. Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance. … requirements. Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management. Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required. Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision-making and operational oversight. ...

practices. Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity. Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls. Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance. … requirements. Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management. Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required. Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision-making and operational oversight. ...

Cybersecurity & IT Security*** Oversee the design and implementation of cybersecurity architecture and controls.* Ensure protection of IT infrastructure, cloud environments, and sensitive data.* Lead incident response, threat intelligence, and vulnerability management programs.* Maintain compliance with global standards (e.g., ISO 27001, NIST, GDPR, HIPAA).**Governance, Risk & Compliance*** Develop … .* Conduct risk assessments, internal audits, and third-party security evaluations.* Report regularly to senior leadership on risk mitigation and compliance status.**Investigations & Incident Management*** Establish and lead an internal investigations function to address security breaches, misconduct, and regulatory violations.* Build and manage a team of investigators ...

Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. … colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident ...

endpoints, supporting innovation while managing risk appropriately. Key Responsibilities Own and evolve the group cyber security strategy and control framework Lead cyber risk management, governance and assurance activities Oversee threat detection, vulnerability management and incident response Act as a mandatory assurance point for high-risk technology … senior leadership and the board Experience Required Senior experience in cyber security or information security leadership roles Strong background in governance, risk, compliance and incident management Experience in regulated, brand-sensitive or customer-trust-driven environments Ability to communicate cyber risk clearly to non-technical stakeholders Why This ...