6 of 6 Incident Management Jobs in Edinburgh

Scopely is looking for a Director of Release Management to join our Monopoly GO game!. This can be an hybrid role based in Barcelona or Seville (Spain) or remote from US, Canada, UK, Portugal or Ireland. This leader will guide the evolution of an already strong Release Management organization, partnering closely with QA, Engineering, Production, and Incident Management to ensure that every release — client, server, data, and live operations — is predictable, stable, and delivered with excellence. This is not a greenfield function. You will inherit an experienced and capable team, learn how our systems work ...

ensuring our development, deployment, and operational practices align with industry standards while fostering a culture of automation and continuous improvement. Key Responsibilities: Leadership & Team Management: Lead, mentor, and develop a team of DevOps engineers and SREs to drive innovation and operational excellence. Build a collaborative and inclusive team culture … infrastructure performance. Site Reliability Engineering: Lead efforts to define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets. Drive incident management processes to quickly detect, mitigate, and resolve issues while ensuring post-mortem analyses for continuous improvement. Optimize and enhance monitoring, logging, and alerting ...

Support & Development Manage incidents and requests escalated to the Infrastructure Team. Identify and implement improvements to technical processes. Collaborate with other technical teams for incident resolution and process enhancement. Document technical processes and mentor junior team members. Project Delivery Contribute to tasks related to Microsoft 365 and Azure Services. … with market trends and emerging technologies. Key Skills & Experience Proven experience supporting enterprise solutions on Microsoft 365 and Azure. Strong background in 3rd Line Incident Management and ITIL principles. Expertise in On-Premise Windows Infrastructure (AD, Group Policy, DNS, DHCP). Experience working within project teams. Excellent communication ...

project activity, including a Data Centre Migration. Key Skills: Proven experience of supporting enterprise solutions on Microsoft 365 and Azure. Experience of 3rd Line Incident management following the fundamentals of ITIL. Experience of On Premise Traditional Windows Infrastructure, including AD, Group Policy, DNS, DHCP.etc. Experience of working within ...

PATTERN: Hybrid, 40% (or two days) in one of the above offices About this opportunity This role is pivotal in evolving our IT Service Management capability, embedding innovation into ITIL practices, and enhancing the efficiency, reliability, and scalability of our services. A core focus of this position is leveraging … artificial intelligence to transform how we manage and improve ITIL processes! Lead the adoption and integration of solutions like automation, predictive analytics, and intelligent incident management. Ensure our service operations are modernized and ready for the future. By championing AI innovation, you will help shape a culture where data ...

long-term strategy. As our next Engineering Manager for Identity, you'll lead the team that builds and delivers the Identity and Access Management (IAM) foundation that powers the entire Camunda 8 platform, both on-premise and as part of our SaaS offering. This is a key role which … quality product within a predictable timeframe. At Camunda, we approach engineering in a holistic manner. As such, you will form strong partnerships with product management, design, QA, and sales, and work with your peers to not only deliver but directly influence the evolution of our platform to meet ...