1 of 1 Incident Management Jobs in Gravesend

solutions that align with business needs and contribute to the continuous improvement of IT services. Responsibilities as our IT Infrastructure Analyst are to: Infrastructure Management: Oversee servers, storage, networks and cloud platforms System Administration: Maintain and update systems, hardware, and applications (e.g., M365, Zendesk) Network Support: Configure and troubleshoot … Performance Monitoring: Track and optimise system and network performance; address issues proactively Capacity Planning: Support forecasting and scaling of infrastructure to meet growth needs Incident Management: Resolve infrastructure issues promptly, coordinating with relevant teams Documentation: Maintain up-to-date records of setups, processes, and changes; generate performance reports … Vendor Management: Coordinate with vendors on procurement, installation, and maintenance Project Support: Contribute to IT and business infrastructure projects, ensuring timely and scoped delivery Essential Skills required of our IT Infrastructure Analyst: Background in Computer Science, IT, or similar technical disciplines Infrastructure, system admin and network support experience Proficient More ❯