3 of 3 Incident Management Jobs in Northampton

be a FAS Engineer. You will join our team and support a range of military and functional applications . You will be responsible for incident management on our clients' live systems, handling escalated FAS app incidents from level 1/2 support teams, often working in remotely based … to the ongoing success of the system. Key Responsibilities: Provide 3rd line support for FAS applications (e.g., NIRIS , ICC , JChat , LOGFAS , JOCWatch , TOPFAS ). Incident management on live systems in a fast-paced environment. Troubleshoot and resolve escalated incidents and issues. Work closely with other technical teams to … with FAS applications (e.g., NIRIS , JChat , LOGFAS , JOCWatch , TOPFAS ). FAS Applications support experience. Strong knowledge of technical documentation and process review. Familiarity with incident management in complex environments. What We Offer: Will sponsor your DV Clearance as long as you have an active SC Clearance The opportunity More ❯

represent information security being able to interpret technical design and how information security best practices should be applied. Also be able to lead with incident management investigations and conduct risk and vulnerability assessments where appropriate. Key Accountabilities & Responsibilities Role Accountabilities Conduct risk and vulnerability assessments to identify and … information security within projects ensure best practice is adhered to. Coordinate across departments to ensure risk is managed through compressive security measures and polices Incident response and management – lead and participate in complex incident investigations Develop and maintain cyber incident response plans and playbooks. Conduct post … incident reviews and implement lessons learnt to improve the organisation’s security posture Requirements: Either Technical Operations Security experience with an interest to work within a governance role or experience working in a Security Governance role Ability to assess system controls based on a documented standard Will be able More ❯

prioritise tickets based on severity and impact on business operations. Document all support activities, including troubleshooting steps, resolution details, and relevant information in the incident management system. Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements. Conduct root cause analysis for recurring … in everything you do. Skills and competencies: Proven experience in a similar role, with a background in operations or software development. Knowledge of ticket management best practices, incident prioritisation and escalation, monitoring, and continuous improvement. Effective communication and interpersonal skills. Strong analytical and problem-solving abilities. Experience troubleshooting More ❯