2 of 2 Incident Management Jobs in Northamptonshire

SOC Manager

Hiring Organisation
TALENT INTERNATIONAL UK LTD
Location
Northampton, Northamptonshire, UK
lead and develop a security operations capability within a fast-paced environment. This role is key to maintaining strong cyber resilience through effective incident response, threat detection, and continuous service improvement. Key Responsibilities Team Leadership: Lead and manage a cyber security operations team, ensuring strong communication, decision-making … service delivery. Incident Management: Oversee end-to-end incident response, ensuring processes are maintained and critical incidents are effectively managed. Security Monitoring: Deliver and improve security monitoring, including SIEM management, threat hunting, and intrusion detection. Threat Intelligence: Collect and analyse OSINT and commercial threat intelligence, providing ...

Service Desk Manager

Hiring Organisation
XPO TRANSPORT SOLUTIONS UK LIMITED
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident Management, act as ServiceNow Product Owner for Europe, and provide governance and administration support to the CMDB function. An understanding of transport, logistics … high-street discounts, salary sacrifice company car and cycle-to-work schemes, a workplace pension, and many other benefits. Key Responsibilities Supplier & Service Desk Management Act as the primary owner of the outsourced IT Service Desk, managing the supplier as a strategic partner. Ensure consistent delivery against SLAs, KPIs ...