2 of 2 Incident Management Jobs in Oxfordshire

basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You More ❯

required to provide out of hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management. Configure routers and switches in line with design documents (IP data perspective) Onboard devices onto the network management platform Rack and stack relevant devices in Data Centres More ❯