2 of 2 Incident Management Jobs in Peterborough

spanning engineering, configuration/implementation and technical support – rather than a traditional "projects only" delivery position. The Senior Head of Delivery has direct line management responsibility for the Head of Development, Head of Projects/Implementation and Service Desk leadership. The Senior Head of Delivery will report jointly … visibility to the Commercial Director, particularly where timelines, client delivery or revenue are impacted. 4) Improve engineering execution & reliability (pragmatic, not bureaucratic) • Strengthen release management and release readiness. • Improve quality and reliability through sensible controls (definition of done, QA gates, incident management, root-cause fixes). • Reduce ...

strategy, standards, and maturity across complex platforms. Design, build, and operate resilient, scalable, and secure infrastructure. Lead reliability engineering initiatives, including automation, observability, and incident management. Provide senior technical leadership during major incidents and drive long-term remediation. Use data, metrics, and SLOs to drive continuous improvement in availability … influencing cross-functional teams. Strong software engineering and automation background. Deep understanding of systems engineering, cloud platforms, and infrastructure-as-code. Proven expertise in incident management and operational resilience. Excellent communication and stakeholder management skills. ...