7 of 7 Incident Management Jobs in Peterborough

largest banking organisations. This is a high-profile leadership role with accountability for multiple data centres, critical engineering infrastructure, operational performance, stakeholder management and service excellence across a complex and highly regulated environment. The successful candidate will lead a team of Technical Managers and approximately 55-60 engineers, ensuring … systems that support nationally important banking services. Data centre experience is essential for this position. What You'll Be Doing Leading the operational management of multiple data centres across Peterborough and Corby. Managing Technical Managers and a team of circa 55-60 engineers operating within a 24/ ...

reviews, governance forums, QBRs, and service reviews Track lifecycle, end-of-life, patching, firmware, obsolescence, capacity, and technical debt risks Provide technical governance across incident, problem, and change management Lead major incident escalations, root cause analysis, and post-incident reviews Drive continual service improvement, automation, optimisation … relationships and escalations Record and track service-led opportunities via Salesforce Requirements ITIL v3/v4 Foundation required Proven experience in a technical account management, senior technical support, or technical consulting role within an MSP or IT services environment Strong understanding of managed services and broader technology portfolios, including ...

senior operational authority across multiple sites, responsible for the resilience, performance and compliance of critical engineering infrastructure and integrated facilities management services. Working closely with the Strategic Client Director and supported by Technical IFM Managers at each location, you'll lead teams, suppliers and stakeholders to deliver outstanding service … role that combines strategic leadership with hands‐on operational oversight. You'll drive engineering excellence across electrical and mechanical systems, oversee business continuity and incident management, ensure robust compliance and governance standards, and shape long‐term asset and lifecycle strategies. You'll also be accountable for the successful ...

senior operational authority across multiple sites, responsible for the resilience, performance and compliance of critical engineering infrastructure and integrated facilities management services. Working closely with the Strategic Client Director and supported by Technical IFM Managers at each location, you'll lead teams, suppliers and stakeholders to deliver outstanding service … role that combines strategic leadership with hands-on operational oversight. You'll drive engineering excellence across electrical and mechanical systems, oversee business continuity and incident management, ensure robust compliance and governance standards, and shape long-term asset and lifecycle strategies. You'll also be accountable for the successful ...

specialists to convert data, models, and experimentation into reliable, usable product capabilities. Production ownership experience: managing partial failure, resilience, blast‐radius thinking, and incident management. Distributed‐systems fluency: service boundaries, transactional thinking, multi‐tenant design, API design, and versioning. Strong architectural communication skills, able to explain, document, and defend ...

ensuring safe operation of power, cooling and M&E systems that support banking services. The role requires proven leadership in data centres, strong stakeholder management and a hands-on approach to incident management, performance, and risk across multiple #J-18808-Ljbffr ...

teams, suppliers and stakeholders to ensure reliability, safety and uptime in a high-stakes environment. You will drive engineering excellence, oversee business continuity and incident management, and shape long-term asset strategies while delivering integrated facilities services. Strong leadership and collaboration are essential. #J-18808-Ljbffr ...