Incident Management Jobs in Peterborough, Cambridgeshire

2nd Line Network Engineer - Night Shift - NOC. Permanent. Salary £30,000 - £40,000. Hybrid - 2 shifts per week onsite, Hampton, Peterborough. Provide remote support on a rota: 4 shifts - Nights - 12hr shifts (between 8pm - 8pm). 4 days on and 4 days off. The focus of this role is responding to BAU 2nd Line incidents logged in the incident management system and providing support to end... more ▸

Service Desk Operator - inside IR35 - Onsite in Peterborough - SC Clearance Our client is looking for a Service Desk Operator to be responsible For : Answering incoming contacts from customers and to accurately log incidents ensuring all relevant data is captured whilst logging the incident. To provide a single point of contact to our customers and to ensure that incidents are fully managed through to resolution. Responsible... more ▸

N.B this role is partially remote - 2 days working remotely and 3 in office A fantastic opportunity has arisen for a Major Incident Manager Manager. For this role you will have experience of managing a team of major incident managers. to join well established blue chip organisation based in... more ▸

We have a fantastic opportunity for an experienced SC cleared Service Desk Analyst in Peterborough. YOU MUST HOLD CURRENT SC CLEARANCE FOR THIS ROLE. Shift Available - 0700-2000 Mon - Sun (7.5hrs in that timeframe) working 5 days on and 2 days off. Contracts min 3 months - temp plus extension and perm opportunities. Answering incoming contacts from customers and to accurately log incidents ensuring all... more ▸

2nd Line Engineer. Perm - £30,000 - £40,000. Location - Onsite - Hampton, Peterborough. What you'll do: *Respond to incidents logged in the Incident Management system and provide end users with a technical solution within Service Level Agreements. *Incident Diagnostics and Assistance. *Log Monitoring and Analysis. *Rule base Auditing and Advisory. *Device Software Upgrades, Patches, and Bug Fixes. *Confi..... more ▸

Out of Hours Service Desk Analyst - 1st line Support. Looking for experienced Call Centre / Service Desk Analysts. Office based in Hampton, Peterborough. You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.5 paid hrs 20:00 to 08:00. 4 nights on and 4 nights off. Contracts min 6 months. Ideal Technology / experience: Ivanti, ServiceNow, O365 administration, AD, Comptia... more ▸

Proven capability in the following technologies - Certification an advantage: o Windows Server 2012R2/2016/2019 inc Hyper-V - In depth Knowledge o Active Directory (Core AD Services, DNS, DHCP, GPO, AD Replication, PKI) - In depth Knowledge o Exchange 2013/2016/2019 - Strong Knowledge o Microsoft SQL Server Administration - Strong Knowledge... more ▸

3rd Line Network Engineer - Cisco ASA / Palo Alto / Fortinet. Perm - £40,000 - £60,000. Location - Hampton, Peterborough, Cambridgeshire. Responding to BAU 3rd Line incidents logged on the incident management system and providing Managed Firewall Services. What you'll do: *Firewall Management. *Incident Diagnostics and Assistance. *Log Monitoring and Analysis. *Rule base Auditing and Advisory. *Device S..... more ▸

Citrix XenApp/XenDesktop Support Experience... Hypervisor (XenServer, ESX and/or Hyper-V) Experience... Microsoft Terminal Services/Remote Desktop Services Experience. Valid Citrix Certified Administator/Associate Accreditation. Citrix NetScaler and its capabilities within an EUC platform... AppSense, AWD etc... Windows 2012/2016 MCSE/MCITP... Experience or knowledge of Azure and AWS. more ▸

Citrix XenApp/XenDesktop Support Experience... *Hypervisor (XenServer, ESX and/or Hyper-V) Experience... *Microsoft Terminal Services/Remote Desktop Services Experience. *Valid Citrix Certified Administrator/Associate Accreditation. *Citrix NetScaler and its capabilities within an EUC platform... AppSense, AWD etc. Desirable *Valid Vendor Accreditations within the area of Citrix *Windows 2012/2016... more ▸