IT Service Operations Coordinator (MOD Strategic Service Desk)
- Hiring Organisation
- Apogee Corporation**
- Location
- Bishopton, Renfrewshire, Scotland, United Kingdom
- Employment Type
- Permanent
This is a hands-on, onsite role where no two days look quite the same. You will be working closely with internal teams, service management colleagues, and external stakeholders to keep services running smoothly, resolve issues quickly, and support continuous improvement across the board. You will also play … will be doing Monitoring bespoke customer portals and incoming service requests Logging and managing service calls accurately within internal systems Supporting MOD IT incident management alongside the Service Management team Keeping a close eye on SLA and KPI performance for priority accounts Configuring, preparing, and dispatching printers ...