5 of 5 Incident Management Jobs in Sheffield

wide organisation supporting 3,000+ users across 100+ sites, managing a team of 11 and overseeing everything from the Service Desk and Major Incident Management through to Asset & Configuration Management, ITSM platform development and third-party supplier performance. What you'll be doing Leading, developing and motivating … Service Desk and Service Operations team, building a positive, accountable and customer-focused culture Owning ITIL Service Management practices across Incident, Problem, Change, Request, Asset and Configuration Management Driving Major Incident Management, coordination, communication, escalation and rapid service restoration Championing continual service improvement through automation ...

GitOps deployment workflows. Manage cloud networking, connectivity and platform security. Implement platform observability including logging, monitoring, metrics and distributed tracing. Automate platform provisioning, configuration management and operational tasks. Support deployment and operation of identity platform components and supporting services. Implement secure secrets management and certificate lifecycle automation. Configure … compliance with enterprise security, governance and regulatory requirements. Optimise platform performance, scalability and cost efficiency. Develop operational tooling, scripts and self-service capabilities. Support incident management, troubleshooting and root cause analysis. Collaborate with Security, Architecture and Engineering teams to deliver secure platform services. Contribute to platform standards, operational ...

Network Security Operations Manager. This role is critical to the successful delivery and support of customer security services, combining technical leadership, operational responsibility, incident ownership, and change governance to ensure high-quality outcomes across a 24/7 environment. What you’ll be doingProvide technical leadership across Network Security …/P2) security incidents, providing technical leadership during high-priority outages or security events, driving resolution, stakeholder communication, and service restoration.Own and support change management activities, ensuring all changes are risk-assessed, peer-reviewed, implemented to a high standard, and aligned with governance and customer expectationsLead and promote best ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

including input to control documentation and metrics. Partnering with key stakeholders; engineering application teams, Container Security Architecture team, SDLC Federated Control Owners, Enterprise Risk Management (ERM), CCO Technology, Cybersecurity Risk & Control Strategy and Cybersecurity Business Engagement. Partnering with Information Technology Service Owners to integrate container security tools into their … leveraging observability provided by control operators e.g. image build process, orchestration, and deployment pipeline. Providing input to the Security Operation Centre (SOC) and Incident management team as necessary in responding to security incidents within containers platforms. Ensuring containers ecosystem comply with relevant industry regulations and standards (e.g. ...