5 of 5 Incident Management Jobs in Sheffield

be a FAS Engineer. You will join our team and support a range of military and functional applications . You will be responsible for incident management on our clients' live systems, handling escalated FAS app incidents from level 1/2 support teams, often working in remotely based … to the ongoing success of the system. Key Responsibilities: Provide 3rd line support for FAS applications (e.g., NIRIS , ICC , JChat , LOGFAS , JOCWatch , TOPFAS ). Incident management on live systems in a fast-paced environment. Troubleshoot and resolve escalated incidents and issues. Work closely with other technical teams to … with FAS applications (e.g., NIRIS , JChat , LOGFAS , JOCWatch , TOPFAS ). FAS Applications support experience. Strong knowledge of technical documentation and process review. Familiarity with incident management in complex environments. What We Offer: Will sponsor your DV Clearance as long as you have an active SC Clearance The opportunity More ❯

and technical briefings that articulate the Control‑M strategy, product roadmap, and architectural design, ensuring alignment and buy-in at all organisational levels. Relationship Management: Build and sustain strong working relationships across departments to foster collaboration and drive the successful adoption of strategic initiatives. Testing, Observability & Automation: Testing Strategy … manual intervention. Feature Innovation & Self‑Service Enablement: Innovative Solution Design: Identify and prioritise new features and functionalities by synthesising feedback from end-users and management teams, ensuring that our Control-M services continually evolve to meet emerging needs. Empowering End-Users: Develop and promote self-service tools and automated … Development: Establish and implement a robust cybersecurity framework specifically tailored to our Control‑M environments, ensuring adherence to industry standards and regulatory requirements. Risk Management & Incident Response: Collaborate with IT security teams to conduct regular risk assessments, vulnerability scans, and penetration tests, and define clear processes for incident More ❯

CI and release pipelines and development environments to facilitate frequent delivery of new product features. In production, SREs perform Tier 1 on-call and incident management functions, supporting a high-throughput platform which processes more than 15 billion events per day. To ensure the reliability of this environment More ❯

design/project issues with IT and business domain experts Experience of working with and managing outsourced suppliers/strategic partners Familiarity with technical incident management processes and resolution It’s a bonus if you have but not essential Wider Payments/Core banking experience, able to develop More ❯

Job Title: Carrier Management Specialist—Telecom Operations Duration: long-term contract Location: UK Based Hybrid (2-3 days Sheffield) (Banking domain experience preferred) Overview: We are looking for an experienced Carrier Management Specialist to join our team supporting a Tier 1 bank. The ideal candidate will have a … Maintain accurate inventory of carrier services, track service delivery timelines, and ensure compliance with banking standards. Ensure telecom service continuity through proactive risk and incident management. Lead or contribute to process improvement initiatives around telecom carrier operations. More ❯