6 of 6 Incident Management Jobs in South London

external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement. Responsibilities Lead the implementation of the team’s strategic direction, translating priorities into clear operational plans, backlogs and deliverables. … Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear ...

external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement., Lead the implementation of the team's strategic direction, translating priorities into clear operational plans, backlogs and deliverables. Line … manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear and delegation ...

capacity and capability to deliver strategic priorities. Influencing workforce planning and resource allocation to build sustainable, high-performing teams. Supporting operational resilience through effective incident management, continuous learning and risk reduction. Championing engineering excellence, collaboration and knowledge sharing, while leading organisational change and influencing senior stakeholders. About … high-performing teams. Understanding what motivates engineers and QAs, and creating the conditions for individuals and teams to thrive. Supporting live production systems, including incident management, diagnosis, triage and resolution. Working with Agile delivery approaches, including Scrum and Kanban. Collaborating effectively within cross-functional teams and influencing ...

control and audit-ready governance artefacts. Identify delivery risks and blockers early, driving appropriate actions and escalation to keep projects on track. Reporting & Stakeholder Management Own regular project and service reporting, providing clear and concise updates on progress, delivery confidence, RAID status, supplier activity, financial position, key decisions … suppliers to maintain alignment and resolve blockers. Facilitate meetings and discussions in a way that drives clear decisions, ownership and follow-through. Financial & Supplier Management Support financial management across IT projects and technology services. Track budgets, forecast costs, monitor purchase orders, review invoices and provide visibility of supplier ...

Response Team (CERT) operations, providing both strategic direction and technical guidance for complex cyber security incidents. Own and continuously improve the end-to-end Incident Management lifecycle, ensuring alignment with industry best practices and organisational security objectives. Monitor, analyse, and report on key performance indicators (KPIs), metrics … incident trends to drive continual service improvement and operational effectiveness. Direct incident response activities including triage, containment, investigation, remediation, recovery, and stakeholder communications. Coordinate major incident investigations with internal teams, external forensic specialists, law enforcement, and third-party partners where required. Partner with Security Operations Centre ...

deployment and operational processes to reduce manual effort Troubleshoot and resolve pipeline and deployment issues Drive improvements in release reliability and deployment efficiency Monitoring & Incident Management Monitor platform health, performance, and availability Investigate and resolve production incidents in a timely manner Perform root cause analysis and implement preventative … Implement Azure security best practices and policies Manage identity and access controls in line with governance standards Ensure compliance with engineering standards and change management processes Contribute to cost optimisation and efficient resource usage Collaboration & Continuous Improvement Work closely with developers, DevOps engineers, and technical leads Participate in planning ...