2 of 2 Incident Management Jobs in Suffolk

be a FAS Engineer. You will join our team and support a range of military and functional applications . You will be responsible for incident management on our clients' live systems, handling escalated FAS app incidents from level 1/2 support teams, often working in remotely based … to the ongoing success of the system. Key Responsibilities: Provide 3rd line support for FAS applications (e.g., NIRIS , ICC , JChat , LOGFAS , JOCWatch , TOPFAS ). Incident management on live systems in a fast-paced environment. Troubleshoot and resolve escalated incidents and issues. Work closely with other technical teams to … with FAS applications (e.g., NIRIS , JChat , LOGFAS , JOCWatch , TOPFAS ). FAS Applications support experience. Strong knowledge of technical documentation and process review. Familiarity with incident management in complex environments. What We Offer: Will sponsor your DV Clearance as long as you have an active SC Clearance The opportunity More ❯

to the on-prem corporate network infrastructure, ensuring clear communication of potential business impacts. Act as the technical SME for the network infrastructure, supporting incident, problem, and major incident management processes. Ensure capacity management of the network infrastructure, proactively identifying potential future issues and formulating mitigation … secure, resilient, and reliable operation of our corporate communications infrastructure. Qualifications and Experience: Proven experience managing communication networks with technical proficiency in: IP network management Extreme LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies More ❯