2 of 2 Incident Management Jobs in Winchester

will manage and maintain relationships with internal customers, ensuring IT services are aligned with business needs and delivered efficiently. We need an IT Service Management specialist with experience in MS Windows deployment, M365 skills with admin capability and experience of deployment (I phone and Mac). Description for External … will manage and maintain relationships with internal customers, ensuring IT services are aligned with business needs and delivered efficiently. We need an IT Service Management specialist with experience in MS Windows deployment, M365 skills with admin capability and experience of deployment (I phone and Mac). Total Package Up … identify and address service issues to minimise disruption and improve user experience. Work with cross-functional IT teams to develop, implement, and improve service management processes. Lead incident management and service restoration efforts when needed. Analyse feedback from users and implement improvements to service delivery. The person More ❯

Manage third-party engineers and service providers, ensuring compliance with safety and quality standards. Support the Installations Planning Manager and Service Delivery team in incident management and resolution. Monitor installation progress and report updates to stakeholders. Continuously review and improve processes, aiming to automate where possible. Ensure all More ❯