2 of 2 Incident Management Jobs in York

Reporting to: IT Service & Change Management Team Lead Location: York Type: Permanent Band: II Job Summary: A Hiscox IT Service Manager (ITSM) is responsible for the management and delivery of the organization's IT services, and continual service improvement (CSI) planning and facilitation. They will ensure that IT … is a key measurement of the ITS business unit's success, and our new Target Operating Model focuses on delivering excellence in this area. Incident Management: Creating a strong and trusted incident management presence within the business is paramount. Managing technical incidents in line with the … current Hiscox incident management process, and where necessary offering improvement measures. Owning the Post Incident Review meetings, process, and outputs to enable root cause identification and eradication of repeat incidents. Ensuring regular stakeholder engagement updates are delivered, and showing significant control at all times throughout and post More ❯

involves working closely with cross-functional teams to ensure products meet high security standards and customer needs. You will play a key role in incident response, investigating and mitigating security breaches to minimize impact, and proactively monitoring threats. You will also communicate findings to stakeholders. Additional responsibilities include: Developing … ensure regulatory compliance and adherence to best practices. Defining access privileges, control structures, and resources to safeguard systems. Implementing and maintaining security controls. Providing incident response during security breaches. Monitoring systems and networks for intrusions and unusual activity. Staying updated on security developments and emerging threats. Product Development & Support … vulnerability scanning. Assisting in designing secure application architectures with authentication, access controls, and encryption. Who we're looking for You should have experience with incident management tools, APIs for security solutions, and cybersecurity controls such as Anti-malware, EDR/XDR/NDR, SIEM, and SOAR. An understanding More ❯