our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: IncidentManager - Barclays JOC To aid in the protection of Barclays operations through the reduction in the number of preventable incidents and to reduce … incident impact through improvement of incident mitigation measures. The IncidentManager will be based within the Joint Operations Centre (JOC) in London and manage the ISS operational teams response to an Operational Facilities Incident which could potentially impact on Barclays through financial, regulatory or reputational … Main purpose of the position : Working with a leading Global Bank we are changing the way we manage and report Incidents. As the ISS IncidentManager you will be part of a team of 4 working a 24/7 365 shift. Reporting to the Incident Management More ❯
our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: IncidentManager - Barclays JOC Purpose of the Role: To protect Barclays operations by reducing preventable incidents and mitigating incident impacts. Based within the … Joint Operations Centre (JOC) in London, the IncidentManager will oversee the ISS operational teams' response to incidents that could impact Barclays financially, legally, or reputationally. Main Responsibilities: Manage major incidents to ensure timely resolution within SLAs. Conduct detailed shift handovers and manage incident calls. Ensure accurate … documentation of incidents, including impact assessments, actions, and recovery plans. Communicate effectively with stakeholders throughout the incident lifecycle. Record incidents on the designated platform and track progress. Support continuous improvement by analyzing incident data and trends. Shift and Working Conditions: Work on a 24/7 shift pattern More ❯
Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
London, Broad Street, United Kingdom Hybrid / WFH Options
Ashdown Group
Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ashdown Group
Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯
Are you interested in ensuring customers can always watch their favourite movie or show? If so, you might be the right person for the IncidentManager role in the READI team who drive availability for Prime Video. Key job responsibilities Lead calls on customer impacting, high severity outages … and operational teams, including for ambiguous problems we might not have seen before. Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders. … Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams. Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. Proactively identify opportunities for improvement through gap analysis More ❯
Incident Communications Manager Location: London Work Pattern: Hybrid - 2 days on site Rate: Outside IR35 Role Purpose: You will be managing the business and technical incidents and high priority problems to resolution to ensure minimal impact to the business and client's business and analysing incidents and problems … You'll communicate and work proactively with wider business stakeholders and managing expectations, ensuring strong customer relationship is kept. Role Responsibilities: Develop the Business Incident operation. Organise support and other resources during major incidents to reach resolution as quickly as possible. Bridge calls and manage communications with internal and … Work closely with key suppliers that support the business to reduce issues and improve resolution speed. Key Skills and Experience: Experience of working with incident management, identifying root causes, advising on solutions and remedial actions, during and after a major incident Previous experience managing customers expectations Excellent written More ❯
Are you interested in ensuring customer can always watch their favourite movie or show? If so, you might be the right person for the Incident Mgr role in the READI team who drive availability for Prime Video. Key job responsibilities - Lead calls on customer impacting, high severity, outages that … and operational teams, including for ambiguous problems we might not have seen before. - Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. - Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders … Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams - Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. - Proactively identify opportunities for improvement through gap analysis More ❯
Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯
Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯
Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯
APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%. We are seeking a Product Manager to drive our product vision for the Alerting and Incident management tooling across our platform and provide the robust foundation for Observability and … deliver platform capabilities that can be leveraged across both Internal Products and Customerfacing User experience. Responsibilities Define the vision and roadmap for alerting and incident management. Collaborate with the Observability and Security teams to discover, align, and prioritize their needs, understand use cases and timing requirements, and plan phased … with wireframes. Collaborate with the engineering team to define and manage platform components and understand platform architecture to drive key initiatives. As the Product Manager for the Alerting platform, you will be responsible for the service indicators of the Alerting Product, which are uptime, performance, cost, and adoption. Requirements More ❯
Product Manager, Alerting and Incident Management About The Position Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics … APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%. We are seeking a Product Manager to drive our product vision for the Alerting and Incident management tooling across our platform and provide the robust foundation for Observability and … deliver platform capabilities that can be leveraged across both Internal Products and Customerfacing User experience. Responsibilities Define the vision and roadmap for alerting and incident management. Collaborate with the Observability and Security teams to discover, align, and prioritize their needs, understand use cases and timing requirements, and plan phased More ❯
Software Engineering Manager, SRE, Cloud Incident Response corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. Minimum of 3 years in a technical leadership role overseeing projects, including 2 years in people management, supervision, or team leadership roles. Experience with Cloud Services, Telemetry … Systems, and Incident Response. Ability to work non-standard hours in an on-call rotation. Preferred qualifications: Master's degree or PhD in Computer Science or a related technical field. Experience in a customer-focused role or as a Cloud Customer. Ability to work across organizational boundaries. About the … job Google's Software Engineers work beyond search, leading major projects and managing teams of Engineers. As a Software Engineering Manager, you will optimize code, manage project goals, contribute to product strategy, and develop your team. Teams work across various domains such as information retrieval, AI, NLP, distributed computing More ❯
