19 of 19 Incident Manager Jobs in the UK excluding London

Join OneAdvanced We are looking for an experienced Technical Incident Manager who will act as the single point of contact from the technology teams during incidents, working closely with our Major Incident Managers and Customer Success teams. You will make sure every incident has clear technical … ownership, accurate information and a fast route to resolution, and you will use incident data, post-incident reviews and change insights to reduce repeat failures across our platforms. This role also helps manage cloud cost of goods sold (COGS), working with FinOps and engineering teams to balance resilience ...

# Major Incident Manager LeadManchesterApply for this job* Permanent* Experienced Professionals* Cloud Infrastructure Management* ID 493235-en\\_GB## **About the job you’re considering**An exciting opportunity to join Capgemini as a Major Incident Manager Lead, supporting a diverse portfolio of high-profile clients.In this role … will lead and oversee the end-to-end major incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point of contact during major incidents, you will coordinate cross-functional ...

Major Incident Manager Location: Sheffield Day rate: Up to 600 per day inside IR35 Duration: Until end of March 2027 (view a view to extend) Type: Full time, 5 days a week Hybrid: 2-3 days in the office, remainder remote working Are you an experienced Major Incident Manager with a background in infrastructure, networks, disaster recovery and IT service management? We are seeking a skilled Major Incident Manager to lead the restoration of critical IT services across complex enterprise environments. You'll coordinate high-severity incidents, drive service recovery, manage stakeholder communications ...

When a network incident hits, things can get busy quickly. Customers want answers, teams need direction and issues need resolving -fast. That's where you come in. At Convergence Group, we're looking for an Incident Manager to take ownership of incidents from start to finish, drive … everyone, but for the right person it offers an exceptional opportunity for impact, growth and accelerated development. What you'll do as our Incident Manager Own incidents and service requests end-to-end, making sure they're correctly logged, classified, prioritised and progressed in line with SLAs. Drive ...

every day to make that a reality. Join us and help shape the future of home improvement. We are looking for a new Major Incident Manager to join the team, to lead the response of high-impact IT incidents from initial assessment through to service restoration. Working across … driving rapid assessment, prioritisation, escalation and service restoration. Lead cross-functional technical teams and third-party suppliers through high-impact incidents. Establish and manage incident bridges or war rooms, maintaining control, pace and clear accountability throughout resolution. Act as the single point of communication for stakeholders, customers and senior ...

Cleared Major Incident & Problem Manager 6 Months initially 2 Days per week in Reading £Market Rate (Inside IR35) My client, a large defence based organisation are looking for a Major Incident & Problem Manager to take ownership of critical incident response and problem management within … central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires a confident ...

Cleared Major Incident & Problem Manager 6 Months initially 2 Days per week in Reading £Market Rate (Inside IR35) My client, a large defence based organisation are looking for a Major Incident & Problem Manager to take ownership of critical incident response and problem management within … central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires a confident ...

seeking someone to join our team as a Cyber Incident Manager to support and lead the management of global cyber events and incidents. To succeed in this role, you will need a mix of cybersecurity knowledge, communication skills, people skills, operational experience, and the ability to solve complex … power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Risk & Resiliency Management Manager position at Director level, which is part of the job family responsible for identifying, assessing, and mitigating risks to ensure operational continuity and resilience ...

seeking someone to join our team as a Cyber Incident Manager to support and lead the management of global cyber events and incidents. To succeed in this role, you will need a mix of cybersecurity knowledge, communication skills, people skills, operational experience, and the ability to solve complex … that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.This is a Risk & Resiliency Management Manager position at Director level, which is part of the job family responsible for identifying, assessing, and mitigating risks to ensure operational continuity and resilience ...

Convergence Group is seeking an Incident Manager to own incidents from start to finish, drive resolution and keep customers informed. This hands-on role sits at the heart of our Service Desk and NOC, requiring calm under pressure, escalation when needed and leadership of operational teams. You will ...

contact the recruiter directly. About the job you’re considering We have an exciting opportunity to join our team as a Problem, Incident & Change Manager! In this pivotal role, you will be responsible for ensuring the effective management of incidents, problems, and changes across the service landscape, maintaining … service stability while driving continual service improvement. As the Problem, Incident & Change Manager, you will apply a proactive and predictive mindset to identify and address risks before they impact services, whilst leading the coordination and governance of major incidents, root cause investigations, and change activities. You will work ...

Advanced Resource Managers Ltd. is seeking a Major Incident & Problem Manager for a defence-based client. The role involves owning critical incident response and problem management in a complex IT environment, coordinating across technical teams, suppliers and executives. The successful candidate will manage high-severity incidents, conduct ...

About the Role Capital One is searching for an Incident and Problem Manager to join our UK Technology Operations Centre (TOC) team. The TOC is dedicated to the effective management, coordination, and communication of all major and critical incidents, as well as owning post-incident Root Cause … manage major and critical Incidents and Problems impacting our business. Initiatives such as Reliability Testing Game Days utilising Chaos experiments to maintain always-on Incident readiness across UK Tech in our operational and technical response will be a prominent feature of this role so relevant experience in these areas ...

McGregor Boyall is seeking a Senior Manager of Cybersecurity Incident Response to lead a global incident response team across the US, UK and India. The role involves acting as a senior technical and operational leader for major cyber incidents and coordinating with stakeholders and partners. The ideal … candidate has progression from hands-on response to leadership, with strong incident command, communications, and strategic capabilities, in a dynamic enterprise environment. #J-18808-Ljbffr ...

goes beyond standard operations. As part of a dynamic and supportive environment, you'll help support critical service processes across change, problem and major incident management. This is an opportunity to develop broad ITIL experience while working collaboratively with internal teams and external suppliers. You'll provide business-hours … support for change control and join the team's on-call rota to support major incident management when required. What you’ll do Provide business-hours support for change control, helping to maintain governance and compliance throughout the change lifecycle. Contribute to Problem Management by identifying trends, analysing root ...

Bank of America is seeking a Cyber Incident Management Senior Specialist in Chester to coordinate response and recovery activities for information security incidents, engaging with global teams and executives to drive timely containment and remediation. The role requires leadership in triage, clear communication of findings, and mentoring of staff ...

Join OneAdvanced Own and manage the Incident, Problem and Change processes for our customers, ensuring all necessary communication is carried out, coordinating and aligning resources to allow timely resolution of incidents, driving out recurring problems at root cause, and enabling the safe and efficient delivery of change, while maintaining … What You Will Do Facilitate the recovery of all P1/P2 incidents, with appropriate reporting and notifications to key stakeholders Own the major incident lifecycle end to end, from declaration through to satisfactory resolution as confirmed by Service Management Proactively manage major incidents to satisfactory resolution ...

Capital One is seeking an Incident and Problem Manager to join our UK Technology Operations Centre in Nottingham. The role focuses on coordinating major and critical incidents, driving root cause analyses, and leveraging AI to reduce toil and add value. The TOC operates 24/7 with ...

Anaplan in the United Kingdom seeks a self‐motivated Service Manager to join the Platform Service Management team. You will support systems used by hundreds of software engineers and thousands of customers, collaborating with engineering, security and operations to streamline delivery and platform stability. You will triage incidents, participate ...