2 of 2 Incident Manager Jobs in Yorkshire

Major Incident Manager (Contract) Tier 1 Banking Client | Global Remit | Long-Term Contract Our Tier 1 banking client is seeking an experienced Major Incident Manager for a long-term contract engagement. This role carries global responsibility , leading the management of major incidents that impact services … resolution, and providing clear, confident communication to senior stakeholders. Key Responsibilities Lead and manage major incidents across a global environment. Chair high-pressure, complex incident calls with confidence and control. Coordinate and direct virtual, cross-functional teams during incidents. Deliver clear, concise updates to senior executives and stakeholders. Ensure ...

teams to diagnose defects and validate fixes prior to deployment. Ensure incidents were correctly logged and tracked through JIRA and ServiceNow. Provide executive-level incident and quality reporting during crisis management events. Work closely with QA and Test teams to support validation of defect fixes prior to release. ...