12 of 12 Incident Manager Jobs in the South East

Major Incident Manager - Santander Location: Milton Keynes (Hybrid - 3 days in office) About the Role We're looking for Major Incident Managers to join our Incident Management team. This is a critical role focused on oversight, affirming, and challenging processes to ensure smooth resolution of major incidents. You'll be the direct line of communication into … stakeholders. You'll work in a high-pressure environment , supporting live incidents while driving continual improvement through data analysis, reporting, and performance metrics. This role combines hands-on Major Incident Management experience with a strong Service Management lens , ideally within a service provider context . Key Responsibilities Manage and oversee major incidents , ensuring swift resolution and accurate communication. Monitor … metrics to maintain service excellence. Translate technical information into clear business updates for stakeholders. Drive continual improvement initiatives using data insights and analytics. Ensure content accuracy and consistency in incident reporting. Collaborate with existing team members to support overall incident management strategy. What We're Looking For Proven Major Incident Management experience in a high-pressure environment. More ❯

Job Title: R0075326 IS Problem & Incident Analyst Location: Fully remote (with rare travel to a UK hub if required for IT issues or training) Contract: 6 months (initial) Headcount: 1 About the Role We're looking for an experienced IS Problem & Incident Analyst to join our team on a 6-month contract. This is a hands-on role … decision making and escalation. Lead and coordinate response activities, facilitating technical discussions and building action plans to restore service quickly. Provide clear and consistent communication to stakeholders throughout the incident/problem lifecycle. Maintain accurate and auditable records in the ITSM tool (ServiceNow). Undertake root cause analysis, driving investigations and identifying preventative actions using recognised methodologies. Proactively identify … and address potential issues by analysing alerts and incident trends. Participate in a 24x7 on-call rota to provide out-of-hours incident support. About You Strong background in incident and problem management within IT Service Management (ITSM) frameworks. Hands-on experience using ServiceNow as the primary ITSM tool. Proven ability to lead, coordinate and communicate effectively More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯

with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About This Role We're looking for a Senior Product Manager – Managed Detection and Incident Response (m/f/x) to join our Product team. As our client base continues to grow rapidly across Europe, this role will … play a key part in scaling our Managed Detection and Response (MDR) and Incident Response (IR) capabilities — Eye Security's most strategic product area. You'll take full ownership of the product strategy and roadmap for this space. Collaborating with our engineers, product designers, security operations, and product marketing, you will ensure that our platform evolves with our customers … product discovery and Objectives and Key Results (OKRs). Proven experience in cybersecurity and knowledge of best practices, especially in Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), and Incident Response (IR). Strong leadership and mentorship skills, with the ability to inspire and motivate a team. Experience working in cross-functional SaaS environments, collaborating with Engineering, Design, Product More ❯