6 of 6 Incident Response Jobs in Tyne and Wear

and services are always reliable, available, and performing at their best. What will yo u be doing? As an SRE, you'll be instrumental in implementing automation, monitoring, and incident response strategies to minimize downtime and optimize our operations. You'll collaborate closely with our development, infrastructure, and security teams, balancing exciting new feature delivery with rock-solid … management practices. System Reliability and Availability Ensure system uptime: Monitor and maintain the availability and reliability of critical systems and services, meeting all uptime SLAs (Service Level Agreements). Incident management: Quickly respond to incidents, investigate root causes, and ensure effective postmortems and continuous improvement processes are in place. Failure detection and response: Proactively identify potential failures or … potential risks in a timely manner, minimizing impact on our players. Metrics collection: Define and track key metrics (e.g., uptime, latency, request rates) to measure system health and performance. Incident Response Incident resolution: Work quickly to resolve incidents, minimize downtime, and restore service as fast as possible. Post-incident analysis: After resolving incidents, perform root cause More ❯

our vulnerability management program, working closely with our operational support, infrastructure, and development teams. Plus, you'll be right in the thick of security event monitoring, threat intelligence, and incident management - keeping us one step ahead! What you'll be doing: Delivering SOC Capabilities: You'll be a key team member in delivering ongoing Security Operations Centre (SOC) capabilities … policy, standards, and guidelines. Threat Intelligence: You'll monitor and apply current and emerging threat intelligence, using tools like Google Threat Intelligence to proactively spot and tackle digital threats. Incident Response: You'll actively monitor for security incidents and jump into action with our incident response teams to contain, investigate, and prevent future security hiccups. Defining More ❯

behind the curtain, ensuring our critical systems are always reliable, available, and performing like a dream . We're talking about implementing smart automation, sharp monitoring, and super-speedy incident response strategies to keep everything running smoothly. You'll be working hand-in-hand with our dev, infra, and security teams, making sure we balance exciting new features … be the guardian of our uptime, making sure our critical systems are always available and hitting those all-important SLAs . You'll also be leading the charge on incident management , getting to the bottom of any issues and making sure we learn from them. Monitoring & Alerting Maestro: Setting up and maintaining top-notch monitoring systems (like Dynatrace ) will … craft alerting systems that give us a heads-up before problems even get a chance to impact our players, and you'll define key metrics to measure system health. Incident Response Ace: When things get a bit wobbly, you'll be on the front lines, resolving incidents fast to minimize downtime. After the dust settles, you'll lead More ❯

support solution development Execution & Delivery Work closely with engineering managers to plan implementation strategies Assist teams during execution through prototyping, pair programming, and code reviews Engage in diagnostics and incident response for platform reliability Continuous Improvement & Knowledge Sharing Maintain clear technical documentation Share knowledge across engineering, service, and compliance teams Contribute to hiring, onboarding, and mentoring to grow More ❯

finalise implementation plans for new work Support feature teams during execution with activities such as prototyping, pair coding, reference code, pull request reviews, and ensuring test coverage Engage in incident response and diagnostics, particularly where player engagement services are affected Maintain and oversee the quality of technical documentation produced by your stream Share knowledge and context with internal More ❯

leads to finalise solution designs and guide teams through delivery. Provide hands-on support during build phases-pair-programming, prototyping, reviewing code, and ensuring test coverage is solid. Support incident response when needed, partnering with Service Delivery to resolve critical issues efficiently. Knowledge Sharing & Documentation Build deep expertise in our BI products and share that knowledge across the More ❯