Information Systems Manager
- Location
- Sheffield, England, United Kingdom
practices. Monitor security risks and implement appropriate controls. Manage user access, permissions and identity management. Ensure compliance with relevant legislation and organisational policies. Coordinate incident response and recovery. Service Delivery Ensure timely and effective resolution of IT issues. Monitor service desk performance and user satisfaction. Escalate and manage … self-confident. Microsoft certifications. Experience with ERP or line-of-business systems Pipedrive, Sage, RAPS and Procore). Key Performance Indicators (KPIs) Service desk response and resolution times. Cyber security compliance. Successful delivery of IT projects. Budget adherence. Team performance and development. Reduction in recurring IT incidents. Authority ...