Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ERS
Major Incident & Problem Manager Grade: 4 Reporting to: Head of IT Service Management Location: Swansea About us IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to … help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs. The role We are seeking a proactive and experienced Incident and Problem Manager to take ownership of our Incident, Major Incident and Problem Management processes. This role is critical in reducing operational disruption, improving service reliability, and … recurrence. We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home. Key responsibilities Major Incident Management Own and manage the end-to-end Major Incident process, ensuring efficient and effective response, resolution, and communication. Act as the primary point of escalation during More ❯
About the Role: We are seeking an experienced IncidentResponse Analyst for an established utilities business in Newport. This position plays a crucial part in enhancing the cyber resilience of the business by providing actionable insights, informing decision-making, and proactively contributing to mitigating potential threats. The success candidate will collaborate with various teams, both internal and external … to ensure a comprehensive understanding of the threat landscape and response to any incidents. Working within the security operations centre (SOC), the primary responsibility is to rapidly investigate and document cybersecurity incidents within the organisation. Key Responsibilities: (not limited to) Monitor and analyse network traffic, system logs, and other data sources to identify potential security incidents. Investigate alerts and … suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data to determine the root cause of the More ❯
About the Role: We are seeking an experienced IncidentResponse Analyst for an established utilities business in Newport. This position plays a crucial part in enhancing the cyber resilience of the business by providing actionable insights, informing decision-making, and proactively contributing to mitigating potential threats. The success candidate will collaborate with various teams, both internal and external … to ensure a comprehensive understanding of the threat landscape and response to any incidents. Working within the security operations centre (SOC), the primary responsibility is to rapidly investigate and document cybersecurity incidents within the organisation. Key Responsibilities: (not limited to) Monitor and analyse network traffic, system logs, and other data sources to identify potential security incidents. Investigate alerts and … suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data to determine the root cause of the More ❯
environments, and enterprise systems. Reporting to the Cyber Resilience Manager, you'll work across technical and governance functions to ensure ongoing protection against an evolving threat landscape, while supporting incidentresponse, architecture design, compliance, and risk management. Key Responsibilities Design and maintain enterprise-wide security architectures aligned to business objectives and compliance requirements Implement security controls across infrastructure … measures into the software development lifecycle (SDLC) and broader IT processes Engage with architects, IT teams, and external suppliers to embed security into system design Develop and maintain technical incidentresponse plans and support ongoing testing and refinement Monitor industry standards and regulatory changes (e.g., NIS regulations), ensuring ongoing compliance Contribute to internal security awareness and training programmes More ❯
records of assessments and mitigation actions Reporting risk trends and recommendations Managing the risk acceptance process and ensuring proper documentation Ensuring compliance with internal policies and external regulations Supporting incidentresponse planning with risk insights Staying current with cyber threats and best practices Continuously improving risk assessment methodologies What I'm Looking For: Strong understanding of security frameworks More ❯
records of assessments and mitigation actions Reporting risk trends and recommendations Managing the risk acceptance process and ensuring proper documentation Ensuring compliance with internal policies and external regulations Supporting incidentresponse planning with risk insights Staying current with cyber threats and best practices Continuously improving risk assessment methodologies What I'm Looking For: Strong understanding of security frameworks More ❯
Employment Type: Permanent
Salary: £55000 - £62000/annum plus discretionary bonus
to policy breaches Recommending and supporting the implementation of mitigation strategies Ensuring compliance with industry standards and regulations Reporting risk findings and actions to the Risk Management Manager Supporting incidentresponse planning with risk insights Continuously improving risk assessment methodologies What I'm Looking For: GRC leadership experience Strong understanding of security frameworks (e.g., NIST, ISO 27001). More ❯
to policy breaches * Recommending and supporting the implementation of mitigation strategies * Ensuring compliance with industry standards and regulations * Reporting risk findings and actions to the Risk Management Manager * Supporting incidentresponse planning with risk insights * Continuously improving risk assessment methodologies What I'm Looking For: * GRC leadership experience * Strong understanding of security frameworks (e.g., NIST, ISO 27001). More ❯
Employment Type: Permanent
Salary: £70000 - £78000/annum bonus + more benefits
ll design scalable infrastructure, automate operations, and embed SRE principles to improve reliability and reduce toil. This is a highly influential role where you'll guide engineering standards, support incident management, and mentor others in building robust, cloud-native systems using modern DevOps practices. What You'll Bring: Strong experience supporting complex web applications and distributed systems, including Micro … DevOps, GitHub Actions) Solid grasp of cloud infrastructure (Azure or GCP), networking, and security best practices for web platforms Knowledge of SRE frameworks including SLOs, SLIs, error budgets, and incidentresponse Familiarity with testing tools such as Playwright, Vitest, and Jest Understanding of infrastructure-as-code (Terraform) and DevSecOps is a plus Why You Should Apply: You'll More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
for Identity and Privileged Access Management Provide architecture reviews for all new systems and major changes to existing ones Support the redevelopment and testing of the organisation's Security IncidentResponse Plan (across both IT and OT) Input into a 5-year rolling Enterprise Security Strategy, adapting to threat and technology changes Deliver regular KPI reporting aligned to More ❯
operations, and guide squads in applying SRE principles effectively. Working closely with Principal Engineers, Squad Leads, and cross-functional teams, you'll embed a culture of continuous improvement, proactive incident management, and operational excellence. As a senior team member, you will also mentor engineers, contribute to engineering strategy, and help define best practices across the tribe. Main Duties Leadership … Delivery Design and implement scalable, secure, and highly available systems on cloud platforms (Azure/GCP). Build and maintain monitoring and alerting solutions to ensure observability and proactive incident response. Contribute to CI/CD pipeline design, infrastructure as code, and deployment automation. Lead incident management activities, including post-incident reviews and improvement plans. Develop automation More ❯