1st Line Service Desk Analyst
Harlow Wood, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Avocet Strategic Resourcing
My client is the market leader within its field and rightly prides itself on its cutting-edge services and technology. They are currently looking to expand the Service Desk team by employing individuals with an excellent customer service attitude and a working knowledge of IT. Please note this role does … not require extensive IT Support experience but a strong interest in technology and a love of helping people solve problems. Full training on all products will be given. The role is to provide 1st line support and customer care to external customers from within a variety of sectors, this will … include support on bespoke products alongside technical support on Microsoft products and general hardware issues. This position does require some shift work: some shifts from 6am; some not finishing until 10pm. Early and late shifts are remote working . There is also some weekend cover (1 weekend in 4) with more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Benefits + Training + Hybrid work
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