1 of 1 Influencing Skills Jobs in Blackpool

team of Product Managers and Analysts. Share expertise and mentor others in product management best practices. Engage with our vibrant Product Community of Practice to innovate and grow. What skills, knowledge and experience will you need? How will this be assessed? Our application process includes both a technical statement and a personal statement. This is your opportunity to showcase … familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and their successful iterative development. You are able to use this experience to get the best from a multidisciplinary … team in a contact centre environment. Exceptional leadership skills in a contact centre operating model environment with the ability to develop and own Product Strategy. Experience of influencing stakeholders in difficult circumstances, manage conflicting views and diffusing challenging situations. Experience of making a decision under pressure in a time critical live service environment. Details. Wages. Perks. Location: You More ❯