Service Delivery Manager
- Hiring Organisation
- Red Recruitment
- Location
- Solihull, West Midlands, Illshaw Heath, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £50000/annum Depending on Experience
Provide detailed business reporting and forecasting to internal and external stakeholders. Support broader service initiatives and collaborate across departments to improve customer experience. Key Skills and Experiences of an Service Delivery Manager: ITIL V4 Foundation (essential); additional ITIL modules are a plus 2+ years of experience in a customer … Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager and are interested ...