Senior Technical Writer Sheffield, UK
Sheffield, Yorkshire, United Kingdom
Pendo
of the product development cycle. Review customer feedback on documentation to identify and act on opportunities to make copy corrections, add detail, and reorganize information as needed. Collaborate with subject-matter experts, including product managers and engineers, to gather information, confirm accuracy, and prioritize documentation and UI copy … requests. Cultivate a deep understanding of our products and services, and apply this knowledge to their work. Proactively update the information architecture for their product areas as their documentation set grows and changes (determine what to keep, update, move, etc). Show initiative by identifying and acting on … driving projects as a Senior+ level writer, ideally for two or more product areas. Ability to break down complex topics and large amounts of information into clear, concise, and useful help articles and UI copy. Strong project and time management skills, with particular strengths in being proactive, setting expectations More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: