Information Architecture Jobs in Sheffield

1 of 1 Information Architecture Jobs in Sheffield

Sr. Technical Writer / Content Designer

Sheffield, England, United Kingdom
Pendo.io
features and products as part of the product development cycle. Review customer feedback on documentation to identify and act on opportunities to make copy corrections, add detail, and reorganize information as needed. Collaborate with subject-matter experts, including product managers and engineers, to gather information, confirm accuracy, and prioritize documentation and UI copy requests. Cultivate a deep understanding … of our products and services, and apply this knowledge to their work. Proactively update the information architecture for their product areas as their documentation set grows and changes (determine what to keep, update, move, etc). Show initiative by identifying and acting on opportunities to improve documentation, UI copy, and internal processes. Stay up to date on best … independently owning technical documentation and driving projects as a Senior+ level writer, ideally for two or more product areas. Ability to break down complex topics and large amounts of information into clear, concise, and useful help articles and UI copy. Strong project and time management skills, with particular strengths in being proactive, setting expectations, and executing on a plan. More ❯
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