Phone Hub Team Lead
- Hiring Organisation
- Beacon Medical Group
- Location
- Plymouth, PL7 1AD, PL7 4DR, United Kingdom
- Salary
- £13.12
health and wellbeing needs of the communities we serve. Main duties of the job You will play a key role in team leadership, rota management, staff development and service improvement. As the first point of support for the Phone Hub team, you will help drive performance, coordinate resources, manage … members Be available as the first point of support for PAs Report any concerns to the Contact centre managers Provide coaching and feedback Appointments Management: Co-ordinate the cancellations of clinics and rearranging of clinics Patient and Stakeholder Liaison: Assist the Contact Centre Managers to deal with patient queries ...