7 of 7 Information Management Jobs in the North East

Job summary As an Analyst in the IT Service Management Team (ITSM), you will play a key role in supporting and managing service management functions as the BSA transitions into a multi-sourcing digital business. The ITSM team is focused on modernising operations and ensuring user-centric service delivery, including business solutions through agile methods in a continuous … Strong communication skills will be essential as you engage in internal and external activities to stay updated in your specialism. You will also be responsible for simplifying complex technical information to make it accessible for others. The primary focus of this role is supporting Service Catalogue and Tooling. What do we offer ?o 27 days leave (increasing with length … Access to a wide range of benefits and high street discounts! Main duties of the job o Your responsibilities involve supporting the development, implementation, and operation of ITIL service management processes. You will work closely with business colleagues, stakeholders, and internal/external suppliers to ensure policies, standards, and procedures are effectively adopted and followed. You will also proactively More ❯

requirements: Must have UK passport, be UK based for more than five consecutive years and eligible to obtain SC (security clearance) About us: Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better … use their information—regardless of its format, location or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails and more for organizations around the world. Visit for more information. Primary purpose of the role … integrate with the OnBase API. Develop solution improvement and solution health check opportunities Proficiency with OnBase Configuration, OnBase Client, OnBase Unity Client, OnBase Studio, OnBase Web Client, Hyland Unity Management Console, Hyland API of EP3 and later Lead test transactions and run tests to find errors and confirm the program meets specifications. Hands on experience with MS SQL Server More ❯

be responsible for managing a range of IT Infrastructure, including On-premises infrastructure, Private and Public cloud environments (Azure), voice and data networks, supporting the DDAT Strategy through implementation, management, and ongoing support. You will leverage your technical and business knowledge, along with coordination skills, to manage daily operational activities and relationships between service functions and business areas, ensuring … frameworks. Managing network configurations with key suppliers. Translating business needs into technical deliverables. Leading in Microsoft Azure, networking, and telephony solutions. Ensuring network security, monitoring, patching, and documentation. Staff Management Recruiting, training, mentoring, and coaching team members. Managing work allocation, appraisals, and development plans. Knowledge Management Researching industry trends and informing ICT strategy. Maintaining up-to-date technical … and business knowledge. Ensuring documentation standards and governance. Relationship Management Building partnerships internally and with third parties. Communicating effectively across all levels. Managing relationships with external suppliers and organizations. Information Management Handling sensitive information in compliance with legislation. Monitoring service levels, KPIs, and standards. Delivery Management Acting as SME, making pragmatic decisions, and guiding business More ❯

Designing, coding, testing, and documenting simple programs or scripts under the direction of others. Assisting in fixing faults following agreed procedures and carrying out agreed infrastructure maintenance tasks. Understanding information security and the types of security controls that can be used to mitigate security threats within solutions and services. Assisting as part of a team on the design of … wide objectives. Planning your own work to achieve agreed objectives, prioritising multiple and sometimes conflicting deliverables, escalating as appropriate, any issues which may impact deadlines. Receiving and communicating complex information effectively across a wide range of people and levels of understanding, including both technical and non-technical audiences. Staff Being a productive and positive member of a multi-disciplinary … the ongoing personal development and growth of skills within the team. Finances Maintain an awareness of financial and personal implications in the use of a range of resources. Relationship Management Effectively engage and collaborate across multiple disciplines to apply consistent approaches, methods, standards, and patterns.Information Management Maintaining an awareness of agreed service levels, KPI's and standards within More ❯

We are currently looking for a PC Information Management Training Co-Ordinator to join our dynamic team at the Police Headquarters in Aykley Heads! As a PC Information Management Training Co-Ordinator, you will be creating and delivering engaging training programmes that empower both officers and staff across the force. Your role will encompass critical themes … such as digital hygiene, cyber awareness, data literacy, and information governance. You will work collaboratively with Information Management colleagues to instil best practices and foster a culture that values and utilises data to its fullest potential. Your communication and presentation skills will shine as you champion improvements in data quality and engage various audiences, ensuring our workforce … is equipped to make well-informed, safe decisions. Hours of Work: 40 Hours per week, Monday to Friday, 9 am to 5 pm (Hybrid working options available) PC Information Management Training Co-Ordinator Requirements: Completed probation as a Detective Constable or Constable Strong communication and engagement skills Passion for continuous improvement Confidence in presenting tailored information to More ❯

Kickstart your career as a Trainee Information Manager, where you'll manage projects, stakeholder relationships, and the Common Data Environment (CDE) processes. This is an excellent opportunity to gain valuable experience in information management within a leading technical solutions provider. Apply today! Role Below are some of the activities you will be involved in: Be accountable for … assisting with the development, management, and coordination of the CDE on a project Be accountable for the interaction with the project team, ensuring IM queries and potential issues are raised and managed through to completion Be accountable for assisting in the delivery and implementation of Dalkia’s ISO19650 processes for Project Delivery Be accountable for assisting in the utilisation … of Dalkia’s CDE and management process Maintaining detailed project records and production of detailed reports in various formats Assisting with reporting on project/s development against the programme, deliverables and KPI’s Assisting with the management of the ISO 19650 process audit or feeding into the audit with complete information and examples Assist in collecting More ❯

operational disruption. Key Responsibilities: Provide second-line support in regulated areas (e.g., labs, packaging, production systems) Troubleshoot and resolve hardware, software, and infrastructure issues Capture and document detailed incident information Collaborate with senior technical teams and external vendors Support installation/configuration of validated and non-validated systems Assist in patching, updates, and system maintenance Ensure adherence to validation …/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and change management Desirable Skills & Experience Strong customer service across various communication channels Excellent communication, problem-solving, and teamwork skills Ability to manage priorities and deliver technical support in regulated environments Background … in pharmaceutical, biotech, or laboratory settings Experience with Laboratory Information Management Systems (LIMS), SCADA/HMI, or PLC-based systems More ❯