1 of 1 Information Specialist Jobs in the North East

HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in 30+ locations across … English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to work as a part of … a truly global team across 16 countries · Demonstrated knowledge-centered approach to IT support · Skilled at preparing process documentation for KM and Training Additional Information • Must be legally authorized to work in the UK on a full-time basis, now or in the future, without employer sponsorship for employment More ❯